General FAQs / Start Here

Newbies unite. Start here

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22 articles in this collection
Written by Jason Alexis and Anne Heath
FAQs

How do I change (upgrade,downgrade) my plan?

Need a different plan? Here's how to choose another one.
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Written by Anne Heath
Updated over a week ago

Why were my messages sent out of order?

Contacts received texts out of order - why?
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Written by Anne Heath
Updated over a week ago

PastorsLine Plans Explained

Plans explained
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Written by Anne Heath
Updated over a week ago

What if I only need texting a few times a year and not monthly? Basically, I want to ‘pay as I go’.

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Written by Jason Alexis
Updated over a week ago

My free trial is over. How do I sign up for a plan?

Free trial is expired or coming to an end. How do I pick a plan?
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Written by Anne Heath
Updated over a week ago

Do you work with the Australian market?

International, Australia
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Written by Jason Alexis
Updated over a week ago

Can I extend my free trial?

I need more time - can I extend my free trial?
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Written by Anne Heath
Updated over a week ago

How can I tell if PastorsLine is right for our church?

compare, my phone
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Written by Jason Alexis
Updated over a week ago

What mobile phone, online giving options are there?

text to give, text-2-give, giving
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Written by Jason Alexis
Updated over a week ago

What is a message / credit / messaging credits?

How credits work + current costs in terms of credits
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Written by Anne Heath
Updated over a week ago

Does choosing a plan depend on the size of my church?

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Written by Anne Heath
Updated over a week ago

What happens if I run out of credits?

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Written by Anne Heath
Updated over a week ago

Do credits accumulate / rollover each month or do they expire?

Do credits accumulate / rollover each month or do they expire?
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago