General FAQs / Start Here

Newbies unite. Start here

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37 articles in this collection
Written by Jason Alexis and Anne Heath
Working with V3

V3: How small can my viewing window be? (Responsive warning)

Resizing your viewing window? There's a minimum of how small it can be.
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Written by Jason Alexis
Updated today

V3: Icon -- Archive

Explanation of the icon which is a box with a lid and a downward arrow inside.
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Written by Anne Heath
Updated this week

V3: List of icons + mini articles

Our continuing list of icons used in the PastorsLine app + mini explanation articles where relevant.
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Written by Anne Heath
Updated this week

V3: Icon -- Action Menu

Explanation of the icon which is three vertical dots.
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Written by Anne Heath
Updated this week

V3: Icon -- Add Member

Explanation of the icon which looks like a plus
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Written by Anne Heath
Updated this week

V3: Icon -- Add people to the group

Explanation of the icon that is a person with a + sign to their right
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Written by Anne Heath
Updated this week

V3: Sort in Column 3

How to use the sort options in Column 3.
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Written by Anne Heath
Updated this week

V3: Icon -- Favorites

Explanation of the icon which is a heart.
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Written by Anne Heath
Updated this week

V3: Icon -- Make a Call

Explanation of the icon which is a green phone receiver.
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Written by Anne Heath
Updated this week

V3: Icon -- New Voice Message

Send a voice broadcast to a group or call a person with the dial pad.
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Written by Anne Heath
Updated this week

V3: Icon -- Recheck All

Explanation of the icon which looks like a circular arrow
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Written by Anne Heath
Updated this week

V3: Icon -- Show Full Info

Explanation of the icon which looks like a computer screen with a face on it
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Written by Anne Heath
Updated this week

V3: Icon -- Show Scheduled

Explanation of the icon which looks like a clock
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Written by Anne Heath
Updated this week

V3: Icon -- Unchecked

Explanation of the icon which is a magnifying glass.
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Written by Anne Heath
Updated this week

V3: Icon -- Search

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Written by Anne Heath
Updated today
FAQs

Credit estimate

What is it? How is it calculated?
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Written by Anne Heath
Updated this week

Changing your PastorsLine email

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Written by Jason Alexis
Updated this week

V3 & V2: How do I change (upgrade / downgrade) my plan?

Need a different plan? Here's how to choose another one.
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Written by Anne Heath
Updated this week

Why were my messages sent out of order?

Contacts received texts out of order - why?
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Written by Anne Heath
Updated this week

V3 & V2: PastorsLine Plans Explained

Plans explained
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Written by Anne Heath
Updated this week

What if I only need texting a few times a year and not monthly? Basically, I want to ‘pay as I go’.

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Written by Jason Alexis
Updated this week

V3 & V2: My free trial is over. How do I sign up for a plan?

Free trial is expired or coming to an end. How do I pick a plan?
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Written by Anne Heath
Updated this week

Do you work with the Australian market?

International, Australia
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Written by Jason Alexis
Updated this week

V3 & V2: Can I extend my free trial?

I need more time - can I extend my free trial?
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Written by Anne Heath
Updated this week

How can I tell if PastorsLine is right for our church?

compare, my phone
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Written by Jason Alexis
Updated this week

What mobile phone, online giving options are there?

text to give, text-2-give, giving
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Written by Jason Alexis
Updated this week

Does choosing a plan depend on the size of my church?

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Written by Anne Heath
Updated this week

V3 & V2: What is a message / credit / messaging credits?

How credits work + current costs in terms of credits
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Written by Anne Heath
Updated this week

What happens if I run out of credits?

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Written by Anne Heath
Updated this week

V3 & V2: Do credits accumulate / rollover each month or do they expire?

Do credits accumulate / rollover each month or do they expire?
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Written by Jason Alexis
Updated this week