0.1 Start Here and General FAQs
Newbies unite. Start here
By Jason and 1 other2 authors44 articles
V3: How to change an email addressWhere is your email address? How can you change it? What about changing another person's email address? Check out this article.
V3: How to change an email for Billing / InvoicesUpdating the billing / accounting / treasurer's email address from your Billing page.
V3: Changing an email for NotificationsNeed to update a notifications email address? Here's how.
V3: How to change a person's email from GroupsYou can change a person's email in the Groups View. Here's how.
V3: How to change a person's email from MessagesYou can change a person's email in the Messages View. Here's how.
V3: How to change a person's email from PeopleYou can change a person's email in the People View. Here's how.
V3: How to change a person's email from VoiceYou can change a person's email in the Voice View. Here's how.
Spoofing or crossed data in calls/messages?
V3: Do you work with the Australian market?Yes, we do. And prices have come down. Check out the facts and figures here.
V3: How can I tell if PastorsLine is right for our church?Our best suggestion is to try it out...for free.
V3: Does choosing a plan depend on the size of my church?No. Here's how to figure it out.
V3: What mobile phone, online giving options are there?Text to give, text-2-give, giving
V3: DashboardYour PastorsLine dashboard has a lot of useful information. Let's check it out.
V3 Profile menuWhat's behind your initials or avatar in the left-hand, bottom corner of the page?
V3: Views may change depending on Screen Window SizeYou know how you can make an app window larger or smaller? To accommodate your preferences, the PastorsLine view might change.
V3: Minimize / MaximizeWant to show less or more of the info on the screen? In other words, collapse or expand the menu? Here's how.
V3: How small can my viewing window be? (Responsive warning)Resizing your viewing window? There's a minimum of how small it can be.
V3: Sort in Column 3How to use the sort options in Column 3.
V3: Troubleshooting: Console error reportsGot an issue? Something not working as it should? It happens. Please help us help you with a console (tech) error report. Here's how.
V3: Where can I ask questions, give feedback, or request features?Need help/support? Want to let us know something good (or not so good)? Have a wish list item we should know about? Here are your options.
V3: Why should our church be using text messaging? We’ve been managing fine without out it ‘till now.Why should our church be using text messaging? We’ve been managing fine without out it ‘till now.
V3: Church Data capture (FKA autoresponder): chat bots that boost communicationdata capture
V3: How are other churches using texting to communicate and grow their ministry?How are other churches using texting to communicate and grow their ministry?
V3: Using our Link ShortenerUsing our link shortener to save characters, adding this shortened link to groups keyword auto-replies
V3: Which should our church use—connect cards or texting?Is it either connect cards or texting? Perhaps it's both? Get your digital communication in top form by reading this article.
V3: Making your service a "touchless" experienceDue to COVID-19, you may need to find ways to make your service a more touchless experience without sacrificing that "personal touch"
V3: How do I get contacts to opt-in to ministry and my text messaging service?Opt-in ideas
V3: How to get people to text your number, and if they don't, how you can still use the power of automation in the follow-up!Tips for getting numbers of first-time guests + using automation to make your follow-up easier and more effective.
V3: List of icons + mini articlesOur continuing list of icons used in the PastorsLine app + mini explanation articles where relevant.
V3: Icon -- Action MenuExplanation of the icon which is three vertical dots.
V3: Icon -- Add MemberExplanation of the icon which looks like a plus
V3: Icon -- ArchiveExplanation of the icon which is a box with a lid and a downward arrow inside.
V3: Icon -- Column selectionMix and match to see the details relevant to you now.
V3: Icon -- FiltersSee only the results you are interested in.
V3: Icon -- FavoritesExplanation of the icon which is a heart.
V3: Icon -- Make a CallExplanation of the icon which is a green phone receiver.
V3: Icon -- Recheck AllExplanation of the icon which looks like a circular arrow
V3: Icon -- SearchInfo and examples about using the Search feature.
V3: Icon -- Show Full InfoExplanation of the icon which looks like a computer screen with a face on it
V3: Icon -- Show ScheduledExplanation of the icon which looks like a clock
V3: Icon -- UncheckedExplanation of the icon which is a magnifying glass.