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Numbers
52 articles in this collection
Written by
Jason Alexis,
Anne Heath,
and
Lisa Aharon
Canadian numbers and carrier filtering
More information about carrier filtering with CA numbers
Written by
Anne Heath
Updated over a week ago
How do I remove a secondary number?
How can I restore a secondary number back to a working number?
Written by
Anne Heath
Updated over a week ago
How do we reprocess undelivered messages?
Automatic reprocessing of failed / undelivered messages
Written by
Anne Heath
Updated over a week ago
Where and with what carriers does our short code work with?
What countries does our short code, 77411 work in?
Written by
Anne Heath
Updated over a week ago
Edit my Landline's extension for verification
How to edit your landline's extension for the verification process
Written by
Anne Heath
Updated over a week ago
Unable to Display a Church or Organization Name or Custom Text as Caller ID
Why this happens and two exceptions to the rule
Written by
Jason Alexis
Updated over a week ago
Switching My Primary / Default Number
How can I switch which number is my primary / default number to use?
Written by
Anne Heath
Updated over a week ago
Numbers Summary Screen
Written by
Anne Heath
Updated over a week ago
Adding a Toll-free Number to your account
How to add a toll-free number to your account
Written by
Jason Alexis
Updated this week
How to add Additional Numbers to your account
Adding multiple numbers to your account, having private numbers, for multinumber, multiuser, multicampus solutions plus deleting # from acct
Written by
Anne Heath
Updated over a week ago
Deleting numbers from my account
How can I remove a phone number from my account that we don't need anymore?
Written by
Anne Heath
Updated over a week ago
Why you might want to use multiple numbers - Multinumber
You can add an additional number and help end inbox madness with our multinumber option
Written by
Anne Heath
Updated over a week ago
How to check your contact's phone number information / classification (Legacy)
Checking phone number information / classification / if the number is VOIP, invalid number, Home phone or mobile phone
Written by
Anne Heath
Updated this week
Switching between multiple numbers (Legacy)
Keeping the messages organized and sending from the same number the contact last received messages from.
Written by
Anne Heath
Updated over a week ago
Does your platform offer international numbers?
Written by
Jason Alexis
Updated over a week ago
Verify a Number
Verify phone number / landline / hosted SMS number to be used for voice broadcasts
Written by
Anne Heath
Updated over a week ago
Overview
Using Secondary Numbers
How to set up and use secondary numbers
Written by
Anne Heath
Updated over a week ago
What is the difference between short and long codes? What are the advantages and disadvantages of short codes and long codes?
When should I use a short code and when should I use a long code? shortcode
Written by
Jason Alexis
Updated this week
FAQs
Everything Short Code
All you need to know about our shared short code SCK
Written by
Anne Heath
Updated this week
Sending messages: short code default
Our PastorsLine shared short code is the default under certain conditions.
Written by
Anne Heath
Updated this week
3 Options when sending links via keyword auto reply
If you want to send links via text, you have three options to do so
Written by
Anne Heath
Updated over a week ago
*Ninja Trick* Edit short code signature to give opt out options
Using other words to allow people to opt out of group messages without opting out from all communications
Written by
Anne Heath
Updated over a week ago
How to check your contact's phone number information / classification (HUB)
Checking phone number information / classification / if the number is VOIP, invalid number, Home phone or mobile phone
Written by
Anne Heath
Updated this week
Do I have to pay for my numbers? What's the 125 credits per number all about? I am confused about how the credits and numbers work.
Explaining how PastorsLine charges for phone numbers and gives you a free number on this plan.
Written by
Jason Alexis
Updated over a week ago
Switching between multiple numbers (HUB)
Changing your "from" number when sending messages.
Written by
Anne Heath
Updated over a week ago
Creating or changing nicknames when using multiple numbers
When using multiple numbers, creating nicknames for them helps you stay organized. You can also change their nicknames when needed.
Written by
Anne Heath
Updated over a week ago
Hosted SMS / Text Church Landline
How to set up your landline for texting
How to text enable your landline for SMS messaging
Written by
Anne Heath
Updated over a week ago
What is Hosted SMS?
definition of Hosted SMS / text enabled landline with PastorsLine
Written by
Jason Alexis
Updated over a week ago
How long does it take to Host SMS or text-enable my number?
length of time it takes to Host SMS / text-enable a number with PastorsLine
Written by
Jason Alexis
Updated over a week ago
How can I bypass my call tree to receive the Host SMS / text-enable verification call?
expediting the Host SMS / text-enabling verification call when hosting with PastorsLine
Written by
Jason Alexis
Updated over a week ago
What if I no longer want to Host / Text-enable my number on PastorsLine?
ending Host SMS / text-enabling with PastorsLine
Written by
Jason Alexis
Updated over a week ago
Which numbers can I host on PastorsLine for Hosted SMS?
number eligibility for Hosted SMS / text enabled landline with PastorsLine
Written by
Jason Alexis
Updated over a week ago
Text enable your Church Landline Phone (Setup Instructions Included).
Written by
Jason Alexis
Updated over a week ago
How can I host my number?
how to enable a landline for SMS / text with PastorsLine
Written by
Jason Alexis
Updated over a week ago
Can I use my Hosted SMS / Text-enabled / landline Number as a Verified/Outgoing Caller-ID?
using PastorsLine Hosted SMS / text-enabled / landline numbers for voice calls and voice broadcasts also
Written by
Jason Alexis
Updated over a week ago
What if I made a mistake on the Hosted SMS / Text-enable Authorization Document?
how to fix mistakes on PastorsLine Hosted SMS / Text-enable authorization documents
Written by
Jason Alexis
Updated over a week ago
Can I use MMS with Hosted SMS / Text-enabled numbers?
using MMS with PastorsLine Hosted SMS / Text-enabled numbers
Written by
Jason Alexis
Updated over a week ago
What are the steps from start to finish to host a number for SMS in NANP?
all the steps to Host SMS / text-enable a number in NANP
Written by
Jason Alexis
Updated over a week ago
Why does PastorsLine need this information to Host SMS or Text-enable my landline?
why the information for Hosted SMS / text-enabled landline is needed by PastorsLine
Written by
Jason Alexis
Updated over a week ago
What are the phases to host or text-enable my number?
the stages to Host SMS / text-enable your landline on PastorsLine
Written by
Jason Alexis
Updated over a week ago
What information does PastorsLine need to host my number?
information and process to host a number with PastorsLine for Hosted SMS / text enabling
Written by
Jason Alexis
Updated over a week ago
Will Hosted SMS affect my current voice line?
effect of Hosted SMS / text enabling with PastorsLine on your current voice line
Written by
Jason Alexis
Updated over a week ago
What’s the benefit/use of more than one phone number?
Written by
Jason Alexis
Updated over a week ago
What are the eligibility requirements to SMS-enable a number?
see if your number qualifies for Hosted SMS / text enabling with PastorsLine
Written by
Jason Alexis
Updated over a week ago
How do I verify I own the number I want to host?
verify numbers for Hosted SMS / text enabling with PastorsLine
Written by
Lisa Aharon
Updated over a week ago
Porting
Transferring your existing number to PastorsLine
Porting your number from one carrier to PastorsLine
Written by
Anne Heath
Updated over a week ago
Transfer your (Twilio) Number to PastorsLine
How to Transfer your Twilio Number to PastorsLine - this is an internal transfer
Written by
Anne Heath
Updated over a week ago
The most common reason for rejections
Porting / transferring numbers
Written by
Anne Heath
Updated over a week ago
If you are going to another project which does not use Twilio (porting out)
Written by
Jason Alexis
Updated over a week ago
If you are going to another project which uses Twilio
Written by
Jason Alexis
Updated over a week ago
Can I port my TiC number to PastorsLine?
How can I transfer, port, change my Text in Church (TiC) number to PastorsLine?
Written by
Anne Heath
Updated over a week ago
How do I transfer/port away a number from PastorsLine?
Written by
Jason Alexis
Updated over a week ago