Numbers

How do we reprocess undelivered messages?

Automatic reprocessing of failed / undelivered messages

Written by Anne Heath
Updated over a week ago

Where and with what carriers does our short code work with?

What countries does our short code, 77411 work in?

Written by Anne Heath
Updated over a week ago

Edit my Landline's extension for verification

How to edit your landline's extension for the verification process

Written by Anne Heath
Updated over a week ago

How to send a Group or individual message from the short code

How to send texts, links, or pictures using the short code for better deliverability

Written by Anne Heath
Updated over a week ago

Unable to Display a Church or Organization Name or Custom Text as Caller ID

Why this happens and two exceptions to the rule

Written by Jason Alexis
Updated over a week ago

Switching My Primary / Default Number

How can I switch which number is my primary / default number to use?

Written by Anne Heath
Updated over a week ago

Numbers Summary Screen

Written by Anne Heath
Updated over a week ago

Adding a Toll-free Number to your account

How to add a toll-free number to your account as a workaround to mobile carrier spam algorithms and increase bulk text delivery.

Written by Jason Alexis
Updated over a week ago

Adding Additional Numbers to your account

Adding multiple numbers to your account, having private numbers, for multinumber, multiuser, multicampus solutions plus deleting # from acct

Written by Anne Heath
Updated over a week ago

Deleting numbers from my account

How can I remove a phone number from my account that we don't need anymore?

Written by Anne Heath
Updated over a week ago

Get an additional number

You can add an additional number and help end inbox madness with our multinumber option

Written by Anne Heath
Updated over a week ago

How to check your contact's phone number information / classification

Checking phone number information / classification / if the number is VOIP, invalid number, Home phone or mobile phone

Written by Anne Heath
Updated over a week ago

Filtering conversations by number

Using multiple numbers and filtering the inbox and conversations by number

Written by Anne Heath
Updated over a week ago

Creating nicknames when using multiple numbers

When using multiple numbers, creating nicknames for them helps you stay organized

Written by Anne Heath
Updated over a week ago

Switching between multiple numbers

Keeping the messages organized and sending from the same number the contact last received messages from.

Written by Anne Heath
Updated over a week ago

How do I change a PastorsLine telephone number?

Written by Jason Alexis
Updated over a week ago

Does your platform offer international numbers?

Written by Jason Alexis
Updated over a week ago

Verify a Number

Verify phone number / landline / hosted SMS number to be used for voice broadcasts

Written by Anne Heath
Updated over a week ago

Using Secondary Numbers

How to set up and use secondary numbers

Written by Anne Heath
Updated over a week ago

What is the difference between short and long codes? What are the advantages and disadvantages of short codes and long codes?

When should I use a short code and when should I use a long code? shortcode

Written by Jason Alexis
Updated over a week ago

I am confused about how the credits and numbers work

Explaining how PastorsLine charges for phone numbers and gives you a free number on this plan.

Written by Jason Alexis
Updated over a week ago

How to set up your landline for texting

How to text enable your landline for SMS messaging

Written by Anne Heath
Updated over a week ago

What is Hosted SMS?

definition of Hosted SMS / text enabled landline with PastorsLine

Written by Jason Alexis
Updated over a week ago

How long does it take to Host SMS or text-enable my number?

length of time it takes to Host SMS / text-enable a number with PastorsLine

Written by Jason Alexis
Updated over a week ago

How can I bypass my call tree to receive the Host SMS / text-enable verification call?

expediting the Host SMS / text-enabling verification call when hosting with PastorsLine

Written by Jason Alexis
Updated over a week ago

What if I no longer want to Host / Text-enable my number on PastorsLine?

ending Host SMS / text-enabling with PastorsLine

Written by Jason Alexis
Updated over a week ago

Which numbers can I host on PastorsLine for Hosted SMS?

number eligibility for Hosted SMS / text enabled landline with PastorsLine

Written by Jason Alexis
Updated over a week ago

Text enable your Church Landline Phone (Setup Instructions Included).

Written by Jason Alexis
Updated over a week ago

How can I host my number?

how to enable a landline for SMS / text with PastorsLine

Written by Jason Alexis
Updated over a week ago

Can I use my Hosted SMS / Text-enabled / landline Number as a Verified/Outgoing Caller-ID?

using PastorsLine Hosted SMS / text-enabled / landline numbers for voice calls and voice broadcasts also

Written by Jason Alexis
Updated over a week ago

What if I made a mistake on the Hosted SMS / Text-enable Authorization Document?

how to fix mistakes on PastorsLine Hosted SMS / Text-enable authorization documents

Written by Jason Alexis
Updated over a week ago

Can I use MMS with Hosted SMS / Text-enabled numbers?

using MMS with PastorsLine Hosted SMS / Text-enabled numbers

Written by Jason Alexis
Updated over a week ago

What are the steps from start to finish to host a number for SMS in NANP?

all the steps to Host SMS / text-enable a number in NANP

Written by Jason Alexis
Updated over a week ago

Why does PastorsLine need this information to Host SMS or Text-enable my landline?

why the information for Hosted SMS / text-enabled landline is needed by PastorsLine

Written by Jason Alexis
Updated over a week ago

What are the phases to host or text-enable my number?

the stages to Host SMS / text-enable your landline on PastorsLine

Written by Jason Alexis
Updated over a week ago

What information does PastorsLine need to host my number?

information and process to host a number with PastorsLine for Hosted SMS / text enabling

Written by Jason Alexis
Updated over a week ago

Will Hosted SMS affect my current voice line?

effect of Hosted SMS / text enabling with PastorsLine on your current voice line

Written by Jason Alexis
Updated over a week ago

What’s the benefit/use of more than one phone number?

Written by Jason Alexis
Updated over a week ago

What are the eligibility requirements to SMS-enable a number?

see if your number qualifies for Hosted SMS / text enabling with PastorsLine

Written by Jason Alexis
Updated over a week ago

How do I verify I own the number I want to host?

verify numbers for Hosted SMS / text enabling with PastorsLine

Written by Lisa Aharon
Updated over a week ago

Transferring your existing number to PastorsLine

Porting your number from one carrier to PastorsLine

Written by Anne Heath
Updated over a week ago

Transfer your (Twilio) Number to PastorsLine

How to Transfer your Twilio Number to PastorsLine - this is an internal transfer

Written by Anne Heath
Updated over a week ago

The most common reason for rejections

Porting / transferring numbers

Written by Anne Heath
Updated over a week ago

If you are going to another project which does not use Twilio (porting out)

Written by Jason Alexis
Updated over a week ago

If you are going to another project which uses Twilio

Written by Jason Alexis
Updated over a week ago

Can I port my TiC number to PastorsLine?

How can I transfer, port, change my Text in Church (TiC) number to PastorsLine?

Written by Anne Heath
Updated over a week ago

How do I transfer/port away a number from PastorsLine?

Written by Jason Alexis
Updated over a week ago