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V3: What information does PastorsLine need to host my number?
V3: What information does PastorsLine need to host my number?

Information and process to host a number with PastorsLine for Hosted SMS / text enabling

Anne Heath avatar
Written by Anne Heath
Updated over a year ago

Information required to host a number with PastorsLine is as follows

  • The Organization Name exactly as it appears on your phone bill.

  • The corresponding service address associated with the phone number: Street, City, State, Postal Code, Country Code. This must be an actual physical address (PO Boxes are not considered valid service addresses).

       Note: All phone numbers have an address associated with them.  

Process:

Once you submit the above information via PastorsLine, a LOA (Letter of Authorization) will be automatically generated. You will receive this LOA via the email address associated with your information. You will be asked to sign this document electronically.

DEFINITION: LOA

An LOA is a letter of authorization that allows us through our vendor (Twilio) to get approval to enable texting on your landline, toll-free or VoIP number you already own. It's one of the steps in the process, as discussed below.

Signing this LOA does authorize us to change your SMS carrier (NOT your calling carrier) to our vendor. This is NOT permanent or a transfer of ownership and can be changed anytime in the future.

       Note 1: 15,000 numbers can be included on one LOA.

      Note 2: The information and signature on your LOA must match the authorized end user's name and service address provided by their current voice provider, and it must be signed in order for your submission to process.

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