This is the number to where your calls are forwarded.
You cannot toggle on BOTH call forwarding and do not call.
You need to choose one or the other.
This setup is done on your Numbers page.
Users: Settings / User Settings / My Numbers | Admins: Settings / Admin Settings / Numbers |
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No matter which page you are on, the process is the same.
When call forwarding is enabled, if the person to whom the call is forwarded declines the call on their device, the call goes to their personal voicemail. If you want the call to go to the PastorsLine voicemail, just let it ring.
Step 1
Hover around the right hand side of the number line you wish to work with until the Edit appears and click on it (turquoise arrow in image above).
 | Step 2 The number detail box will pop up.
REMEMBER: You cannot toggle on Call Forwarding if you have toggled on Do not Call.
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| Step 3 In the image to the left, the text says 'No number". In this condition, calls will not be forwarded. Instead, people will be prompted to leave a message. In other words, voicemail |
 | Step 4 Hover around the 'No number' text until the Edit appears and click on it.
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 | Step 5 Choose the country code desired. Type in the number to which you wish to forward your calls.
Step 7 Click on Save to confirm your action. |
HOW TO SET UP & PERSONALIZE YOUR VOICEMAIL / CALL FORWARDING GREETINGS
Here is the article you need: https://help.pastorsline.com/en/articles/5619520-v3-settings-user-settings-voicemail