Here you will set your greetings for your voicemail.

HOW TO FIND THIS PAGE

Click on your dashboard in the lower, left-hand corner of the page (thumbnail/icon/initials, gold arrow and #1 in image to the left).

Click on User Settings (turquoise arrow and #2 in image to the left).

The page will refresh.

Click on Greetings/VM and then click on Voicemail (gold arrow in image to the left).

Details will display in the space to the right of the black sections (image below).

HOW TO WORK WITH THIS PAGE

TO EDIT AN EXISTING RECORDING

Click on any of the areas above the gold arrows in above image. The following box will pop up:

1: Click on Re-record to update your voicemail. See more details below.

2: Toggle off to unpublish (make a draft) with the option of assigning a new voicemail. See more details below.

3: Update the phone numbers assigned to this voicemail. See more details below.

4: Remove this voicemail. See more details below

#1: Re-record

After you click on Re-record, the following box will pop up:

"Next" depends on the recording method you choose. Here are the screens you will see:

Web Record

Mobile Record

Upload MP3

Text-to-Voice

Record your voicemail and then click on Next to continue.

#2: Status (Publish)

The confirmation pop up below will appear. Click on Unpublish to remove this voicemail from use but save it for the future. Click on Unpublish and Assign a New Voicemail to substitute a different voicemail for this one. NOTE: To do that, you must have a least 1 other voicemail to choose from. If not, you will need to Add new voicemail (see further down for instructions).

#3: Numbers assigned

The pop up below will appear. Make changes as needed. Then click Confirm to update.

#4: Delete

The confirmation pop up below will appear. Click on Delete to erase this voicemail. Click on Delete and Assign a New Voicemail to substitute a different voicemail for this one. NOTE: To do that, you must have a least 1 other voicemail to choose from. If not, you will need to Add new voicemail (see further down for instructions).


TO ADD A NEW VOICEMAIL

Click on Add new voicemail (brown arrow above).

The following box will pop up:

For next steps, see #1: Re-record (above) for more information since this is basically the same process.

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