Downloading your voicemails
 | This is done on the Analytics page. -OR-
In the left-hand Main Menu...Click on Analytics (yellow #1 in image to the left).
Then, click on Reports (yellow #2 in image to the left)..
Choose V2 (Legacy) (yellow #3 in image to the left)..
The reports page will open. |
On the Analytics page
Step 1: From the Report dropdown menu, choose Voice Inbox (Single)—any incoming phone calls made by individuals to your PastorsLine number(s) (light green box above). Make sure the date range is correct. (orange box above). Then click Show (blue arrow above). Your Voice Inbox Logs page will open (below).
Step 2: Click on View (eye icon, orange box above) of the voicemail you wish to download. The individual voicemail log will open (below).
 | Step 3: Click on Download (green arrow in image above). The voicemail audio will open (see image to the left). |
 | Step 4: After you have listened, if you want to save this voicemail audio file, click the "three dots" on the far right of the voicemail player, and select "Download": |
 | OR, if you do not see the three dots, right click on your mouse or touchpad. Choose Save audio as... . Give your file a meaningful name, and click Save. |
Viewing and listening to your voicemails
| Step 1: Click on Voice (blue #1 in image to the left).
Step 2: Click on All Voice Messages (blue #2 in image to the left). |
| Step 3: Your voice messages will display. Click on the person/group whose message(s) you wish to view or listen to. |
 | A list of your voice messages will display
Find the voicemail you wish to listen to. See an example in the image to the left (blue box). |