CAMPAIGNS

FAQs about Keywords

What are Keywords? How are they used? Are they case sensitive? Etc.

Written by Anne Heath
Updated over a week ago

Use Keyword Auto-reply to send a link from the short code

How to send a link from the short code using the group's keyword auto-reply feature

Written by Anne Heath
Updated over a week ago

How to set up a Prayer Chain

Written by Anne Heath
Updated over a week ago

Using an AMC to send links from a short code

How to use an Automated Message Campaign to send texts / links from the short code (with data capture)

Written by Anne Heath
Updated over a week ago

Ninja Trick- Custom Data Capture Fields

Using address capture field to capture custom info

Written by Anne Heath
Updated over a week ago

Scheduling polls with an Automated Messages Campaign (AMC)

Polling groups is a great way to keep in touch and get feedback. Wouldn't it be nice to prepare and schedule polls in advance? Now, you can.

Written by Anne Heath
Updated over a week ago

How to manually remove Contacts from your Automated Message Campaigns (Legacy)

How to manually remove Contacts from your Automated Message Campaigns (AMC) using the campaigns page

Written by Anne Heath
Updated over a week ago

Making your service a "touchless" experience

Due to COVID-19, you may need to find ways to make your service a more touchless experience without sacrificing that "personal touch"

Written by Anne Heath
Updated over a week ago

What happens when I edit an existing Automated Messages Campaign (AMC) that has contacts already queued?

Do my AMC queued contacts disappear? Do they get added to? Here is everything you wanted to know.

Written by Jason Alexis
Updated over a week ago

How do the left and right sides of an Automated Message Campaign (AMC) work?

Each side serves a different purpose but both have to be turned on to handle all opt ins effectively.

Written by Anne Heath
Updated over a week ago

Create an "Update directory" campaign

How to create a campaign to allow your church to update their information through automations and Data capture.

Written by Anne Heath
Updated over a week ago

How many credits does a data capture use?

How many credits does a data capture use per person?

Written by Anne Heath
Updated over a week ago

How to get people to text your number, and if they don't, how you can still use the power of automation in the follow-up!

Tips for getting numbers of first-time guests + using automation to make your follow-up easier and more effective.

Written by Anne Heath
Updated over a week ago

How to create an Automated Messages Campaign (AMC)

An Automated Messages Campaign (AMC) is a 'set it and forget it' way to help maximize your time and effort.

Written by Anne Heath
Updated over a week ago

How do I add my First-time Guests into one of my Automated Messages Campaigns (AMC)?

Methods to add first-time guests into an Automated Messages Campaign (AMC)

Written by Anne Heath
Updated over a week ago

Which triggers can I use to add people into my Automated Messages Campaign (AMC)?

The triggers which can add people to an Automated Messages Campaign (AMC)

Written by Anne Heath
Updated over a week ago

Are your Automated Messages not sending or showing as scheduled?

Are your messages in your Automated Message campaigns (AMC) not sending or showing as scheduled? You might be missing this small step!

Written by Anne Heath
Updated over a week ago

Timer (Evergreen) vs. Date Based?

Choosing between using Timer: Evergreen and date based timer settings for your Automated Message Campaign (AMC)

Written by Anne Heath
Updated over a week ago

Creating a Guest Follow Up Workflow

How to create a guest follow up workflow / campaign Using keyword, Data captures (DC) and Automated Message Campaigns (AMC)

Written by Anne Heath
Updated over a week ago

Ninja Trick - Using multiple keywords to trigger additional automation

Using multiple keywords to trigger additional automation, using data captures and automated message campaigns

Written by Anne Heath
Updated over a week ago

How to Clone your Campaigns

How to Clone your Campaigns, polls, data captures (DC) and automated messages (AMC). Also, explains "draft" status of a campaign.

Written by Anne Heath
Updated over a week ago

Campaign Summary

Written by Anne Heath
Updated over a week ago

Which campaign type should I use? Data captures and Automated Message Campaigns

When should you use a data capture or automated message campaign and which trigger should I use?

Written by Anne Heath
Updated over a week ago

AMC: Overnight message warning

Are your Automated Message Campaigns sending out midnight messages or wee hours wishes? We can help you with that.

Written by Anne Heath
Updated over a week ago

How to avoid slow or laggy auto-replies when using a keyword with Automated Messages Campaigns(AMC)

Keep your AMC process flowing more smoothly (and more quickly) with these suggestions.

Written by Jason Alexis
Updated over a week ago

Automated Messages

Demo and intro to Automated Messages Campaign (AMC)

Written by Anne Heath
Updated over a week ago

How to manually add Contacts to your Automated Message Campaigns

How to manually add Contacts to your Automated Message Campaigns (AMC)

Written by Anne Heath
Updated over a week ago

How can I create an internal email and text message?

Use the PastorsLine campaigns feature to communicate internally via email and text.

Written by Jason Alexis
Updated over a week ago

How can I add a voice broadcast/message to a campaign?

Written by Anne Heath
Updated over a week ago

How to View at which stage each person has reached in your Automated Messages Campaigns

How to View at which stage each person has reached in your Automated Messages Campaigns

Written by Anne Heath
Updated over a week ago

How can I send an internal msg to a colleague to ping them when someone opts in to a campaign?

Notify colleagues/staff/subscribers when a contact opts in to a campaign

Written by Anne Heath
Updated over a week ago

Using Group Trigger in Automated Message Campaigns

Using Group Trigger in Automated Message Campaigns (AMC)

Written by Anne Heath
Updated over a week ago

How to use the "send after X days" condition in an Automated Message Campaign

How to use the "send after X days" condition in an "Evergreen" Automated Message Campaign (AMC).

Written by Anne Heath
Updated over a week ago

Birthday SMS Wishes

Birthday SMS, how to set up an edit contact's DOB

Written by Anne Heath
Updated over a week ago

SMS Contests

Written by Jason Alexis
Updated over a week ago

Ninja Trick - Leaving the "First Message" of the Data Capture blank

If using a Data Capture Campaign, skip the first message and cater the auto replies to the new vs existing profile?

Written by Anne Heath
Updated over a week ago

Data capture: Creating new Data Capture from the Campaigns page

Whether you got here from the Legacy app or from the HUB, the process to create a new data capture

Written by Anne Heath
Updated over a week ago

Create a New Data Capture Campaign

How to create a new data capture

Written by Anne Heath
Updated over a week ago

Edit an existing Data Capture

How can I edit an existing data capture or change the questions asked?

Written by Anne Heath
Updated over a week ago

Data capture (FKA autoresponder) (Legacy)

What is a data capture and how can I use it? About + first steps

Written by Jason Alexis
Updated over a week ago

Creating a Prayer Request Campaign

Using a data capture to capture prayer request, Ninja trick

Written by Anne Heath
Updated over a week ago

Re-using an existing data capture

How to re-use / link an existing data capture to a new group.

Written by Anne Heath
Updated over a week ago

How to view your Data Capture and resend some of the stages

How to view your Data Capture and resend some of the stages

Written by Anne Heath
Updated over a week ago

How to prevent deleting a data capture when you delete a group

How to prevent deleting a data capture when trying to delete a group that is connected to it

Written by Anne Heath
Updated over a week ago

How to release or unlink a data capture from a group

In order to re-use a data capture, you need to unlink it from its current group.

Written by Anne Heath
Updated over a week ago

How to manually add Contacts to your Data Capture

How to manually add Contacts to your Data Capture

Written by Anne Heath
Updated over a week ago

How do the right and left sides of a Data Capture work?

Explaining how the right and left sides of a Data Capture work

Written by Anne Heath
Updated over a week ago

Data capture (FKA autoresponder) HUB

What is a data capture and how can I use it? About + first steps

Written by Anne Heath
Updated over a week ago

Are data capture (FKA autoresponder), digital connect texts, and text/chatbots really that powerful?

Written by Jason Alexis
Updated over a week ago

Why should our church or ministry use data capture (FKA autoresponder), digital connect texts, or text/chatbots?

Written by Jason Alexis
Updated over a week ago

What can data capture (FKA autoresponder), digital connect texts, or text/chat bots do?

Written by Jason Alexis
Updated over a week ago

What are digital connect texts and why are they better than digital connect cards?

digital connect cards vs. digital connect texts

Written by Jason Alexis
Updated over a week ago

What is a data capture (FKA autoresponder) or text/chat bot? Why should I use one?

A good explanation including examples + links to more information and actual examples.

Written by Jason Alexis
Updated over a week ago

Polls: Can they be reused?

Written by Anne Heath
Updated over a week ago

Polls: Follow up with non-responders

Some people texted your poll's keyword but did not answer the question. Here's how to follow up with them.

Written by Anne Heath
Updated over a week ago

SMS Polls (and how it works)

Written by Jason Alexis
Updated over a week ago

Does PastorsLine have a polling feature?

Written by Jason Alexis
Updated over a week ago