V3: How to set up voicemail or call forwarding for a number

This setup is done on your Numbers page.

Users: Settings / User Settings / My Numbers	Admins: Settings / Admin Settings / Numbers

No matter which page you are on, the process is the same.

***** READER-FRIENDLY VERSION *****************************

You cannot toggle on BOTH call forwarding and do not call.

You need to choose one or the other.

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Step 1

Hover around the right hand side of the number line you wish to work with until the Edit appears and click on it (turquoise arrow in image above).

	Step 2 The number detail box will pop up. Note the 2 turquoise numbers in the image to the left. Turquoise #1: This is the toggle which sets up the voicemail or call forwarding. Toggle this on. Turquoise #2: This will prevent people from calling this number. Make sure it is toggled off.
	Step 3 In the image to the left, the text says 'No number". In this condition, calls will not be forwarded. Instead, people will be prompted to leave a message. In other words, voicemail Want to forward your calls to another number? Go on to the next step. If you are finished, scroll down to see how to set up & personalize your voicemail greetings.
	Step 4 Hover around the 'No number' text until the Edit appears and click on it.
	Step 5 Choose the country code desired. Step 6 Type in the number to which you wish to forward your calls. Step 7 Click on Save to confirm your action. Now continue as below to set up & personalize your call forwarding greetings.

HOW TO SET UP & PERSONALIZE YOUR VOICEMAIL / CALL FORWARDING GREETINGS

Here is the article you need: https://help.pastorsline.com/en/articles/5619520-v3-settings-user-settings-voicemail