PLEASE SCROLL DOWN TO THE END.

There are screenshots below the table with even more icons.

Click on the linked names for more information about the item.

Action Menu

Add Attachment:

Link an attachment (.doc, PDF, etc.) to your SMS.

Add Contacts (usually to a campaign)

Add Image:

Link an image to your SMS.

Add Member

Add Merge Fields:

Personalize your SMS with fields such as First name, Last name, etc.

Add People to the Group

Add Template:

Use another SMS template with this one.

Add URL:

Connect a external item (website, document, etc.) to your SMS.

Archive:

Click on Image 1 to archive a person or a group.

Click on Image 2 to see a list of the people / groups you have archived.

Image 1

Image 2

Blocked: Click to see a list of the people who are stopped from communicating with the group.

Clone: Make an exact copy (usually of a campaign)

Column selection

Delete (usually a campaign)

Do Not Call: Click to see a list of the people in the group who do not want to be called.

Duplicates: Click to see a list of the people in the group who appear to be repeats.

Edit

Favorites: Add to Favorites / Remove from Favorites / Mark as Favorite

Format Error: Click to see a list of the people in the group whose information appears to have a format error.

High-throughput verified toll-free number

Landline: Indicates landline numbers (note the cord, turquoise arrow in image).

Not to be confused with

which does not have a cord and has sound waves. Clicking on this will take you to the Voice view.

Local number

Make a Call

Minimize: Click to hide a column. The column hidden will be the one with the minimize icon.

Not to be confused with Sort:

Mobile: Click to see a list of the people in the group who have mobile (cell phone) numbers.

New Voice Message

Notification: An internal message sent by one of your people. Requires followup.

Opted Out: Click to see a list of the people who have opted out of the group.

Recheck All People

Results: See the outcome (usually of a poll campaign)

Search

Send: Could be a message, campaign (poll, birthday SMS, ...), etc.

Settings

Shared number

Shortcode

Show Full Info

Show Messages: Click on this icon to go to the Messages view.

Show Scheduled / Hide Scheduled

Sort: The sort options will vary depending on the view (screen/page).

Not to be confused with Minimize:

Toll-free

Unchecked

Unsubscribed: Click to see a list of the people who have unsubscribed from the group.

(Local) VoIP: Click to see a list of the people in the group who have VOIP numbers.

View: See further details

Voice Call: Click on this icon to go to the Voice view.

Not to be confused with

which has a cord (turquoise arrow in image) and no speaker waves, indicating a regular landline number.

Four below are action menus at the moment. ???

Close: https://app.intercom.com/a/apps/dugf8byx/articles/articles/5494483/show (2022.01.10 - in process)

Show Messages: https://app.intercom.com/a/apps/dugf8byx/articles/articles/5494503/show

(2022.01.10 - in process)

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