What is a short code vs. long code?
Short codes are usually 5-6 digits in length. A long code is a 10-digit phone number with a local area code. The use of our short code is currently available only in the US and is shared by all of our churches. PastorsLine's shared short code is 77411.
Why do I need to use it?
You may not need to depending on your church's needs and use of texting.
If you are sending links or mass group messages, short code would be the best option for you. Mobile carriers are currently filtering bulk messages sent via a short code, especially texts that include links.
Using the short code to send those messages instead of the long code on your account helps avoid this carrier filtering AND we can process and deliver those messages must faster!
How do I send group or individual messages from the short code?
Check out this article HERE.
How do I use keywords with the short code to trigger automations?
Because the short code number is sharted with all of our churches, short code keywords have to be reserved ahead of time.
HERE is how you reserve those keywords. Read more about short code keywords on that page too.
HERE is how you can set up those keywords once you have requested them and they have been added to your account.
HERE is how you can remove old short code keywords you no longer want to use.
For more and different options on what you can do when sending links, check out this article HERE.
Who receives notifications when someone replies to a message sent by the PastorsLine shared short code?
Notifications are tied to whichever user sent the message AND what number they are assigned to. Further details HERE.
Keep up to date with changes to short codes via this article on our website:
For more articles related to Short Codes, click HERE.