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Advice and answers from the PastorsLine Team
Search results for:
contact
Contact
Page: using filters
showing/hiding
contacts with
0, unsubscribers, opted out, blocked, landline, VOIP, mobile, checked, unchecked, invalid, or by integration… This means there is no number currently associate with this
contact
Written by
Anne Heath
Updated over a week ago
Add someone to a group (HUB)
Easy way to add a
contact
to a group… Step 3: Search for the person's name or number to add to the group. *If no name or number is found, and the person you are adding to the group is also new to your database, PastorsLine will add that phone number to the group and create a "shell"
contact
you can edit later. Directions on how to edit that
contact
later is at the bottom of this article… Step 4: Once found, click on the
contact
and you will see they will be moved to the right side of the screen. Once you have added all of the people you want to add for now, click "Done":
Written by
Anne Heath
Updated over a week ago
How do I (manually) unsubscribe
contact
(s)?
Can I manually subscribe or unsubscribe a
contact
from receiving messages from our numbers?… From the
contact's
page:… In the search bar, search for the
contact
by their name or phone number. 3
Written by
Anne Heath
Updated over a week ago
Group Details Page: Using
contact
filters
Showing/hiding
contacts with
0, unsubscribers, opted out, blocked, landline, VOIP, mobile, checked, unchecked, invalid, or by integration… This means there is no number currently associate with this
contact
Written by
Anne Heath
Updated over a week ago
What number comes from Breeze to PastorsLine for a
contact
profile? Home, work, other, preferred?
V3 & V2: Breeze - PastorsLine integration: phone number selection for a
contact
… When we import
contacts from
Breeze into PastorsLine (PL), we make the
contact’s
mobile number the primary… Example: In Breeze, the
contact’s
primary number is a landline
Written by
Anne Heath
Updated over a week ago
What number comes from Planning Center People (PCO) to PastorsLine for a
contact
profile? Home, work, other, preferred?
Planning Center People (PCO) - PastorsLine integration: phone number selection for a
contact
… When we import
contacts from
Planning Center (PCO) into PastorsLine (PL), we make the
contact’s
mobile… Example: In PCO, the
contact’s
primary number is a landline
Written by
Anne Heath
Updated over a week ago
How can I send an internal msg to a colleague to ping them when someone opts in to a campaign?
V3 & V2: Notify colleagues/staff/subscribers when a
contact
opts in to a campaign
Written by
Anne Heath
Updated over a week ago
What number comes from Church Community Builder (CCB) to PastorsLine for a
contact
profile? Home, work, other, preferred?
V3 & V2: Church Community Builder (CCB) - PastorsLine integration: phone number selection for a
contact
… Over all, the sequence we follow when checking for the contact’s number is Mobile ->
Contact
-> Home
Written by
Anne Heath
Updated over a week ago
How can I edit a
contact's
profile (HUB)?
V2: Edit, delete a contact's name, email, birthdate, tags, groups, or notes. Plus blocking and unsubscribing a
contact
… Deleting removes the
contact
from your
contact
list. To do any of the above..… To block/unsubscribe/delete a
contact
Written by
Anne Heath
Updated over a week ago
Why are my
contact
(s) "grayed out" in my group and Solutions
Why are
contacts
grayed or faded in the
contacts
page or group and solutions to fix this… There could be several different reasons why your
contact
(s) are showing "grayed" out or "faded"… Check out this list, and
contact
us via chat (or email:
[email protected]
), if you do not believe
Written by
Anne Heath
Updated over a week ago