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Advice and answers from the PastorsLine Team
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contact
Why did all of my
contacts
sync over?
Our integration is set up to automatically sync with ALL of your
contacts
from your ChMS (Planning Center… Why did my Planning Center (PCO), Church Community Builder (CCB), Breeze, Elvanto, MailChimp
contacts
synced over?
Written by
Anne Heath
Updated over a week ago
What are the different types of
contacts
in MailChimp?
Types of
Contacts
… In PastorsLine, a MailChimp
contact
will have a Chimp icon (red box below). … Cleaned
contact
A non-deliverable email address
Written by
Anne Heath
Updated over a week ago
Merging your PastorsLine
Contacts
with your newly integrated
contacts
Click on Add
contact
(s) to this group. The Add
Contacts
to this Group box will pop up. 3… Add
contacts
by entire group. 4. Click on Add to complete the process. … Click on the Resolve Dupes and Sync tab to deal with these possible duplicate
contacts
Written by
Anne Heath
Updated over a week ago
How to import your
contacts
from your Mac or iPhone address book.
Using a smart tool, you can export your OS X Mail
Contacts
to a CSV file (which lets you import into
Written by
Anne Heath
Updated over a week ago
Deleting
contacts
To completely delete a
contact
that is not from an integration: 1. go to your
contacts
page: 2… Search for the
contact
you want to delete, and you can either click the box next to the
contact
and then… filter to "hide" your unsubscribed
contacts
Written by
Anne Heath
Updated over a week ago
We have a
contact
/ phone number we use for testing purposes. How do we ‘clear/reset’ this number as if the
contact
is opting in for the first time?
Step 1: Go to any page showing a list of
contacts
such as the
Contacts
page -
Contacts
List; Groups and… We recommend keeping it simple by using the
Contacts
List via the
Contacts
page… Remember: It is necessary to delete ALL
contacts
that share that same phone number
Written by
Anne Heath
Updated over a week ago
How do I move people in bulk around the application, for example from
Contacts
into Groups?
The
contacts
will be copied into the selected group AND still remain on the
Contacts
List… You can search for the
contact
(or you can edit their groups while messaging a
contact
). … moving
contacts
into groups from the
contacts
page or groups page
Written by
Anne Heath
Updated over a week ago
Add someone to a group (HUB)
Step 3: Search for the person's name or number to add to the group. *If no name or number is found, and the person you are adding to the group is also new to your database, PastorsLine will add that phone number to the group and create a "shell"
contact
you can edit later. Directions on how to edit that
contact
later is at the bottom of this article… Step 4: Once found, click on the
contact
and you will see they will be moved to the right side of the screen. Once you have added all of the people you want to add for now, click "Done":… Click on the number of the
contact
you are adding, and you will see they will be moved to the right side of the screen. Once you have added all of the people you want to add for now, click "Done"
Written by
Anne Heath
Updated over a week ago
Why are my
contact
(s) "grayed out" in my group and Solutions
Looks like this in the
contacts
page: Looks like this in the Group page: *Solution: In the "
Contacts
… Page, restore your
contact
one by one: Or if you need to restore all of your deleted, synced
contacts
…
contacts
": In the groups page, you cannot restore deleted
contacts
Written by
Anne Heath
Updated over a week ago
How to manually add
Contacts
to your Data Capture
The Add
Contacts
to this Data Capture box will open. … You will arrive at the Add
Contacts
to this Data Capture box. … For information on how to remove
contacts
from an AMC, click HERE
Written by
Anne Heath
Updated over a week ago