Using this Text view tab, you will only see Texts. It will NOT include any voice calls.
HOW TO FIND THIS PAGE
 | 1. Click on Text (T icon, blue box in image below). |
2. The screen will refresh and two further columns will appear.
2a. The middle column is a list of your different message categories.
2b. The right-hand column shows the items within the chosen category. In our example, since Scheduled is chosen, this column shows us ALL our scheduled messages.
HOW TO WORK WITH THIS PAGE
This is quite a long article. Here is a Table of Contents to make it easier to navigate:
VIII. ACTION MENU
I. SUB-CATEGORIES
| Sometimes, when you click on a text category, sub-categories appear.
Sometimes when you click on a sub-category, there are further sub-categories.
|
II. CHOOSING YOUR MESSAGE CATEGORY
1. Click on the main message category. In this case, we clicked on Scheduled.
2. If this category has sub-categories, click on the sub-category you want. In this case, we clicked on People.
3. If this sub-category has further sub-categories, click on the sub-category you want.
4. Since we have reached the end level, we now choose the item we want to look at from the right-hand column. In this case, we will click on AnneHeath+1 to look at their sent messages.
A NOTE ABOUT THE ALL TEXT MESSAGES CATEGORY
This category shows all your open text messages. In other words, the text messages which are sitting in your Inbox. They could be sent or received, read or unread. This is not an umbrella category for the categories below it. In other words, it does not represent every message in your PastorsLine account.
To close a message: Hover at the end of the message until you see the Close (checkmark icon in image below). Click on Close to remove the message from your All Messages list and add it to the Closed category.
III. HOW THE PAGE CAN LOOK
There are 2 possible views. [Don't worry. We will discuss all the information, icons, and possibilities later. We just wanted your eyes to get familiar with the layout first.]
Expanded view...
Note the differences between the view above and the view below. Clicking on the left/right arrows (yellow circle in image above and image below) expands or collapses this page. Collapsing the page gives you more space when working on your new SMS/MMS.
Collapsed view...
IV. DEALING WITH ALL THE ICONS
There are a lot of icons on this page. We are doing our best to keep an updated list of icons for easy reference, including what the icon looks like and what it does. You can find this list here.
V. SENDING A NEW MESSAGE [ Person(s), Group(s), Number(s) ]
To send a new message while in Text view, click on New Message (speech bubble with plus icon in image below).
The New Message box will pop up (see image below).
VI. ADDING AN IMAGE OR ATTACHMENT
Above the message space, you should see the possible image / attachment options. If you do not, simply click on the Image/Attachment icon (see blue arrow in image below).
This article will give you more information about how to work with each type of attachment: http://help.pastorsline.com/en/articles/4194845-v3-sending-picture-messages-attachments-and-multiple-file-types
VII. SEARCH
Read more about Search (magnifying glass icon, turquoise #1 in image above).
VIII. ACTION MENU
 | If you choose one or more text messages, an Action Menu will appear. |
| The action choices are the common options available to ALL the texts you selected.
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VIX. UNDERSTANDING MESSAGE TYPES
Some messages have yellow backgrounds and some blue. Here's what that means: https://help.pastorsline.com/en/articles/5694133-v3-understanding-message-types