All Collections
BILLING
BILLING

New plans, upgrading / downgrading,; purchasing credits; viewing / paying invoices; add / edit / delete credit card; even cancelling (sorry to see you go!)

Jason Alexis avatarAnne Heath avatar
2 authors29 articles
V3: How to give Billing Privileges to a UserYou can assign Billing Privileges to an Admin User to pay invoices, purchase credits, and to add, edit or delete cards.
V3: Do you offer prorated plans - upgrade and pay the difference?Can I change my plan and just pay the difference?
V3: Un-cancelling (Uncancelling) your PastorsLine AccountCancelled and changed your mind? Cancelled by mistake? Here's what you need to do.
V3: PastorsLine Referral RewardsGet rewarded for spreading the word about PastorsLine!
V3: How to Edit, Add, or Delete a Credit Card on FileHow to Edit, Add or delete a Credit Card on File, or check to see which card is on file
V3: Cancelling your PastorsLine AccountHow to cancel your PastorsLine account from the Billing page and what happens after
V3: How do I change (upgrade / downgrade) my plan?Need a different plan? Here's how to choose another one.
V3: PastorsLine Plans ExplainedPlans explained
V3: What if I only need texting a few times a year and not monthly? Basically, I want to ‘pay as I go’.Here's why our affordable plans are better than a "pay as you go" option.
V3: FAQ - What is my subscription renewal date?When does your plan expire? What is your renewal date?
V3: FAQ - How can I use my cash balance?Why would you have a cash balance? How can you use it?

Credits

What is a credit?, Buying credits, NRO vs FRO credits

V3: I need more information about understanding my credit usage. Can you help?How many credits did you use this billing cycle to now / last billing cycle? Understanding your credit usage; Calculating your credit usage
V3: Can I purchase a bucket of credits?Can I just purchase some credits without having to upgrade my plan?
V3: Checking Credit UsageUsing analytics / logs and billing transaction details for usage
V3: Simple monthly filterWant a quick overview of your credit usage for a certain month? Here's how.
V3: Where can I see my plan and credits?Which plan are you on? How many credits do you have? Find out where to look for this information here.
V3: 2023 PastorsLine CreditsFollowing our plan restructuring, this is how the credits work.
V3: How to add a rollover protection subscriptionIf you want your unused credits to rollover each month, you need to buy a rollover protection subscription
V3: Redeeming creditsWhy are credits eligible for redemption? How do you redeem them if you want to?
V3: Claiming a gift of creditsThere are many reasons PastorsLine will award you credits. Here's how to claim them.
V3: All About CreditsEverything you always wanted to know about credits (almost).
V3: What is a message / credit / messaging credits?How credits work + current costs in terms of credits
V3: What happens if I run out of credits?PastorsLine will notify you before this happens. Find out what action you can then take.
V3: Adding credits to users from 'savings'Giving users FRO credits.