Billing

New plans, upgrading / downgrading,; purchasing credits; viewing / paying invoices; add / edit / delete credit card; even cancelling (sorry to see you go!)

14 articles in this collection
Written by Jason Alexis and Anne Heath

V3: How to give Billing Privileges to a User

You can assign Billing Privileges to an Admin User to pay invoices, purchase credits, and to add, edit or delete cards.

Written by Anne Heath
Updated over a week ago

V3: Where can I see my plan and credits?

Which plan are you on? How many credits do you have? Find out where to look for this information here.

Written by Jason Alexis
Updated over a week ago

V3: Do you offer prorated plans - upgrade and pay the difference?

Can I change my plan and just pay the difference?

Written by Jason Alexis
Updated over a week ago

V3: Un-cancelling your PastorsLine Account

Cancelled and changed your mind? Cancelled by mistake? Here's what you need to do.

Written by Anne Heath
Updated over a week ago

V3: Can I purchase a bucket of credits?

Can I just purchase some credits without having to upgrade my plan?

Written by Anne Heath
Updated over a week ago

How to pay an outstanding invoice

V3 & V2: How to pay an overdue / outstanding invoice or bill

Written by Anne Heath
Updated over a week ago

Edit the email address for invoices

V3 & V2: Add an accounting / treasurer's email address for billing and invoicing

Written by Anne Heath
Updated over a week ago

PastorsLine Referral Rewards

V3 & V2: Get rewarded for spreading the word about PastorsLine!

Written by Anne Heath
Updated over a week ago

V3: I need more information about understanding my credit usage. Can you help?

How many credits did you use last month? Understanding your credit usage; Calculating your credit usage

Written by Jason Alexis
Updated over a week ago

Why do I lose all of my accumulated credits when I downgrade?

V3: Downgrading

Written by Jason Alexis
Updated over a week ago

V3: How to Edit, Add, or Delete a Credit Card on File

How to Edit, Add or delete a Credit Card on File, or check to see which card is on file

Written by Anne Heath
Updated over a week ago

How to View and Print Invoices

V3 & V2: How to View and Print Invoices

Written by Anne Heath
Updated over a week ago

V3: Cancelling your PastorsLine Account

How to cancel your PastorsLine account from the Billing page and what happens after

Written by Anne Heath
Updated over a week ago

V3: Settings -- Admin Settings -- Billing

New credit card? Need more one-time credits? Changing your plan? New treasurer's email? Viewing your transactions? Cancelling and more.

Written by Anne Heath
Updated over a week ago