BRIEFLY...
All incoming messages are free.
We are allowing you to downgrade or upgrade without any penalty to your credits.
All plans come with standard credits which do not roll over automatically. These non-rollover (NRO) credits expire at the end of each billing cycle. Yearly plans receive all credits upfront, and these credits expire after 12 months.
You can purchase a Rollover Protection (ROP) subscription. This will make sure your future credits become Forever Rollover (FRO) credits. Rollover credits have a big advantage: even if your account expires, your rollover (FRO) credits remain. They are removed only when an account is marked as spam. So if you changed your mind, they would be waiting for you when you returned to PastorsLine.
All one-time purchased credits are FRO and thus, will never expire.
You can switch, upgrade, or downgrade at any time and never lose your FRO credits. And even if you cancel, you can come back, add any plan and access those credits.
FAQs
Q: What’s the difference between Non-Rollover credits vs Forever Rollover credits?
Non-rollover (NRO) credits (or standard credits) expire at the end of each billing cycle. This is the default for all plans. Unused monthly NRO credits will expire monthly. Unused yearly NRO credits will expire yearly.
Forever Rollover (FRO) credits never expire. All one-time purchased credits are FRO and thus, will never expire. All plans can purchase an ROP subscription which guarantees your credits will never expire.
Q: How would NRO vs FRO credits work?
NRO (non-rollover) credits are the credits that come with your monthly or yearly plans. They will be noted clearly on your account. These credits work like money in a checking account—the credits are 'deposited' by PastorsLine each month or year; they are 'withdrawn' by you when you message your people.
FRO (forever rollover) credits are like your savings account at your bank—they are basically 'inactive'. They are used last and only if your “checking account” NRO credits are depleted. In other words, if you have no more NRO credits, PastorsLine will use your FRO credits to cover the costs of your messages.
Q: How does PastorsLine figure out which credits are NRO and which are FRO?
Before we discuss this, here is the logic (for those who like flowcharts):
AT THE START OF EACH NEW BILLING CYCLE (monthly or yearly), we will look at your credits in the following way:
If you are paying for an ROP subscription...
All your unused credits become FRO credits and go into your Credit Savings account. Your new credit allotment (monthly or yearly) are NRO credits and are added to your Credit Checking account. At the end of the billing cycle, any of these NRO credits which are still unused are automatically converted to FRO credits and added to your Credit Savings account.
If you do not have an ROP subscription...
All your unused NRO credits expire. That is, they are no longer available to you, and nothing gets added to your Credit Savings account. Your new credit allotment (monthly or yearly) are NRO credits and are added to your Credit Checking account.
Q: How does the ROP subscription pricing work?
If you choose to pay for an ROP subscription at the start of any billing cycle, you will pay an additional 25% of your plan cost.
Two examples:
You are on the $30/m plan. Here is the cost of the RPO subscription: 30 * 25% = $7.50. So, you would pay an additional $7.50 each month to convert your monthly allotment of NRO credits to FRO credits. Thus, a total of $37.50.
You are on the $500/yr plan you would pay an additional $125 (500 * 25%) each year to convert your annual allotment of NRO credits to FRO credits. So the cost of your annual plan would be $625.
HOWEVER...
If do not purchase an ROP subscription (that is, you decide to 'wait and see' if it is worth it and want to convert credits during your billing cycle), you will pay 50% of your per credit cost for the credits you wish to convert.
For example: You are on the $30/m plan. The ROP subscription would cost you $7.50/m. You choose not to buy it. Towards the end of the month, you want to save 500 unused credits. Your per credit price is $0.024 ($30 plan cost / 1250 monthly credit allotment). So you would need to pay $6 ((500 * 0.024) * 50%) to convert your 500 NRO credits to FRO credits. In other words, you pay $6 to save 500 or $12 worth of credits.
Check out this spreadsheet to calculate how much it would cost to convert your NRO credits to FRO credits.