As part of our 2023 PastorsLine Plan Restructuring, credits got divided into two categories:
Non-rollover (NRO) credits and Forever Rollover (FRO) credits.
BRIEFLY...
Non-rollover (NRO) credits (or standard credits) expire at the end of each billing cycle. This is the default for all plans. Unused monthly NRO credits will expire monthly. Unused yearly NRO credits will expire yearly.
Forever Rollover (FRO) credits never expire. All one-time purchased credits are FRO and thus, will never expire. All plans can purchase an ROP subscription which guarantees your credits will never expire. Rollover credits have a big advantage: even if your account expires, your rollover (FRO) credits remain. They are removed only when an account is marked as spam. So if you changed your mind, they would be waiting for you when you returned to PastorsLine.
Read more about NRO and FRO credits here: https://help.pastorsline.com/en/articles/7209657-v3-2023-pastorsline-credits
For a deeper discussion of credits: https://help.pastorsline.com/en/articles/5879999-v3-all-about-credits
Redeemable credits are NRO credits which are set to expire at your next billing cycle.
THE FIRST TIME YOU ARE MERGED INTO THE NEW BILLING CYCLE
You will be able to redeem your accumulated NRO credits at a 75% discount of their value as per your plan. The redeemed credits will convert to FRO credits, and be added to your Forever Rollover (FRO) Savings Account where they will never expire and will be used last.
You can redeem all, part, or none of your accumulated credits. You will have a 30-day grace period to take action if you desire. Please remember, you can only choose one (1) of the options.
EVERY OTHER BILLING CYCLE
You will be able to redeem all or part of your NRO credits at a 50% discount of their value as per your plan. Again, the redeemed credits will convert to FRO credits, and be added to your Forever Rollover (FRO) Savings Account where they will never expire and will be used last.
As we discussed before, you can redeem all, part, or none of your accumulated credits. You will have a 30-day grace period to take action if you desire. Please remember, you can only choose one (1) of the options.
If you wish to protect your NRO credits from expiring, you would need to purchase a Rollover Protection (ROP) subscription: https://help.pastorsline.com/en/articles/7850273-v3-how-to-add-a-rollover-protection-subscription