When you are in Messages view and typing a message, you will notice a plus sign (+, turquoise circle and arrow in image below) to the left side of the message box.

If you click on this icon, a variety of actions are displayed. One of them is Choose Signature (turquoise box in image below).

NOTE: Since shortcode and high-throughput numbers MUST include a signature, PastorsLine adds this automatically. With local numbers, the signature is optional.

Helpful tips when creating a shortcode signature:

(1) The required short code signature is also counted in your message's total character count. We have now removed the requirement to include the "reply to" number to help make this a few characters shorter. Now, only what is required by the industry is required in the short code signature.

(2) As an additional note, make sure you are using the format "~ From [Org Short Name]. STOP to Opt Out" correctly, so you don't receive an error.

(3) Make sure you don't delete the brackets. The system needs to see those brackets for it to program correctly. Don't worry! Your members won't see the brackets. So when you submit, you want it to say "~ From [Church Name]. STOP to Opt Out" and NOT "~ From Church Name. STOP to Opt Out".

After clicking Choose Signature...

The Choose Outgoing Signature for Number box will pop up (image below).

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Choose the person sending the message.

Click on the downward arrow (it will change to upward) to open the dropdown menu of options.

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Choose the category from which to select the signature.

Click on the downward arrow (it will change to upward) to open the dropdown menu of options.

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The number will automatically refresh to reflect your choice in #2 above.

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Choose the signature name you wish to use.

Click on the downward arrow (it will change to upward) to open the dropdown menu of options.

The menu will show ALL the signatures within the category you chose in #2 above. So, there might only be 1 option.

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Clicking on this link will take you to Settings - User Settings - My Signatures where you can add/change/delete your signature options.

Want more info about that? Jump to the relevant article.

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Happy with all your choices above? Click the purple Insert button to add your signature to your message.

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