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V3: Settings -- User Settings -- My Signatures
V3: Settings -- User Settings -- My Signatures

Manage signatures on the user level.

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

On this page, you can manage your signatures.

Shared number default signatures

Only the owner and admin(s) can edit default signatures for shared numbers.

Default signatures for shared numbers will be used as is until an owner or admin changes them.

Local number default signatures

Let's look at the signatures for my assigned local regular number (turquoise box in image below). At the moment, there are three.

Brown box in image above
โ€‹
This is a pair of signatures. They can be used when doing one-to-one messages.

The default (set by my owner/admin(s) is toggled on (fuchsia box in image above. The custom one I created is toggled off (gold box in image above). So it will not be used for now.

Third signature

This signature can be used when doing group messages. The default (set by my owner/admin(s) is toggled on (fuchsia box in image above. I have not created a custom signature yet.

HOW TO FIND THIS PAGE

Step 0

Log in to PastorsLine.

Step 2: Click on Settings ( yellow #1 in image to the left).

Step 3: Click on My Signatures (yellow #2 in image to the left).

Your My Signatures page will open.


HOW TO WORK WITH THIS PAGE

As you can see, this page is structured in two columns.

***LEFT-HAND COLUMN

This column shows all the PastorsLine numbers you have access to. The list of numbers will be populated by the PastorsLine platform. In other words, the owner/admin of your account(s) will give you permissions for these numbers.

If you have a long list of numbers, you can use the Search feature (magnifying glass icon, brown arrow below) to find it more easily.

Look at the turquoise arrow in the image to the left. As you can see, you could scroll down to more numbers in this list.

To shorten the process, on the Search line, type in the number you want to work with (brown arrow in image to the left). We have typed in the PastorsLine short code, 77411.

If found, this column will automatically refresh to show you the number you searched for.

If you click on a number, you will see your signatures associated with that number. This/these will open in the right-hand column.

NOTE: SIGNATURE TEMPLATES

These are templates you have set up. They stay in this category, like a template library. You can then assign them to as many numbers as you wish.

How do you create a signature template?
โ€‹Great question! Click here to find out.


***RIGHT-HAND COLUMN

This column shows the current signature option(s) available for the number you chose. Depending upon the setup for each number, you will see one or more or the following signature types:

The default signature used for one-to-one texting via a local PastorsLine number.

The default signature used for group texting via a local PastorsLine number.

The default signature used for texting via a regular toll-free number.

The default signature used for texting when using the PastorsLine shared short code.

You may also see this type of signature used for texts sent via the PastorsLine high-throughput, verified toll-free number.

Click on Preview to see the signature details.


TO ADD A NEW SIGNATURE

Click on the Add New Signature button. The following box will pop up:

Let's go through each of the items...

Phone: Click on the downward arrow to open the dropdown menu. Click on the option you wish.

NOTE: SIGNATURE TEMPLATE

This choice will create an evergreen signature template. In other words, even if you assign it to a number later, it will remain in your signature template library for reuse as often as you wish.

Signature Name: Type the name of this signature. We recommend making the name meaningful for you.

Type of Texting: Click on the downward arrow to open the dropdown menu. Click on the option you wish.

Show Short Org. Name at Beginning

This section has three "mix and match" elements. This means they work independently of each other. So you can use them in any combination.

TURQUOISE NUMBERS IN IMAGE ABOVE

1

Toggle on the item to show your short organization name at the start of your text (turquoise box in image above). We have placed a placeholder text underneath to help you visualize things.

2

Type in a signature in the box (gold box in image above). Note where it will appear in your message.

3

Click on Merge Fields ( < >). The following box will pop up:

Click on the merge field(s) you wish to use. Then click on Done.

See the example below:

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