GROUPS

Jason Alexis avatar Anne Heath avatar
23 articles in this collection
Written by Jason Alexis and Anne Heath

Sending a Group message (Legacy)

Multiple ways to send a group message
Anne Heath avatar
Written by Anne Heath
Updated yesterday

Creating groups (HUB)

Create a new group in the HUB
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Written by Jason Alexis
Updated yesterday

Group Details Page: Using contact filters

Showing/hiding contacts with 0, unsubscribers, opted out, blocked, landline, VOIP, mobile, checked, unchecked, invalid, or by integration
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Unclassified Group

I have an unclassified group in my groups page. What does it mean?
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Groups: More filters

Three more filters to show/hide your PastorsLine groups on the Groups and Keywords page.
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

My groups aren't showing in my groups page

Why are my groups not showing, or a portion of my groups not showing in my groups page?
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Group Messages: How to view statistics of each sent message including 'skipped' and 'undelivered' items

Did my group message get sent well? Can I get an automatic notification email? Why is my group message shown as 'skipped' or 'undelivered'?
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Filtering your Groups Page

Use our Group type filters to show the group types you want to see
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How do I remove/delete someone from a group?

remove, group, delete
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Groups: How to Delete a group with or without Contacts

When you delete a group, you can decide whether or not to delete the group members (removing them from your contacts list).
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

What are Ad Hoc Groups and how are they created?

AdHoc groups -- what purpose do they have and how do they get created
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How do I add people to a group? (Legacy)

Adding people to groups from the HUB (recommended) or the Groups page + other "how to" links
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Creating a group with keyword and auto reply (no data capture)

Create a group with a keyword with single Automated message / Auto reply response.
Anne Heath avatar
Written by Anne Heath
Updated yesterday

How can I send a message to only a segment of the group?

Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

What happens when I move or copy contact(s) from one group to another?

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How do I delete, add or edit a keyword that is associated with a group or campaign?

Releasing, editing, deleting or adding keywords to groups and campaigns
Anne Heath avatar
Written by Anne Heath
Updated yesterday

Can I send messages to more than one group simultaneously? (HUB)

Can I send messages to more than one group simultaneously?
Jason Alexis avatar
Written by Jason Alexis
Updated yesterday

How Does Carrier Filtering Work (plus current fix)?

Words/phrases mobile carriers might view as spam, our fix recommendation, and how to override our recommendation and 'Send Anyway'.
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Written by Jason Alexis
Updated over a week ago

Creating Groups (Legacy)

Create a new group with the Legacy app
Anne Heath avatar
Written by Anne Heath
Updated yesterday

How to Use Multiple Keywords

How to Use Multiple Keywords
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Name & Email Capture

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Written by Anne Heath
Updated over a week ago

SMS Punch Card Loyalty Rewards

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Written by Anne Heath
Updated over a week ago

Kiosk Builder

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Written by Anne Heath
Updated over a week ago