GROUPS

Adding keywords to a group (Legacy and HUB)

Add a keyword / Adding a keyword / Choose keywords / Choosing a keyword

Written by Anne Heath
Updated over a week ago

Creating / Adding a group (Legacy or HUB)

Create a new group / Add a new group in the Legacy app or via the HUB.

Written by Jason Alexis
Updated over a week ago

Sending a Group message (Legacy)

Multiple ways to send a group message

Written by Anne Heath
Updated over a week ago

Group Details Page: Using contact filters

Showing/hiding contacts with 0, unsubscribers, opted out, blocked, landline, VOIP, mobile, checked, unchecked, invalid, or by integration

Written by Anne Heath
Updated over a week ago

Unclassified Group

I have an unclassified group in my groups page. What does it mean?

Written by Anne Heath
Updated over a week ago

Groups: More filters

Three more filters to show/hide your PastorsLine groups on the Groups and Keywords page.

Written by Jason Alexis
Updated over a week ago

My groups aren't showing in my groups page

Why are my groups not showing, or a portion of my groups not showing in my groups page?

Written by Anne Heath
Updated over a week ago

Group Messages: How to view statistics of each sent message including 'skipped' and 'undelivered' items

Did my group message get sent well? Can I get an automatic notification email? Why is my group message shown as 'skipped' or 'undelivered'?

Written by Anne Heath
Updated over a week ago

Filtering your Groups Page

Use our Group type filters to show the group types you want to see

Written by Anne Heath
Updated over a week ago

How do I remove/delete someone from a group?

remove, group, delete

Written by Jason Alexis
Updated over a week ago

Groups: How to Delete a group with or without Contacts

When you delete a group, you can decide whether or not to delete the group members (removing them from your contacts list).

Written by Jason Alexis
Updated over a week ago

What are Ad Hoc Groups and how are they created?

AdHoc groups -- what purpose do they have and how do they get created

Written by Anne Heath
Updated over a week ago

How do I add people to a group? (Legacy)

Adding people to groups from the HUB (recommended) or the Groups page + other "how to" links

Written by Jason Alexis
Updated over a week ago

Creating a group with keyword and auto reply (no data capture)

Create a group with a keyword with single Automated message / Auto reply response.

Written by Anne Heath
Updated over a week ago

How can I send a message to only a segment of the group?

Written by Jason Alexis
Updated over a week ago

What happens when I move or copy contact(s) from one group to another?

Written by Anne Heath
Updated over a week ago

How do I delete, add or edit a keyword that is associated with a group or campaign?

Releasing, editing, deleting or adding keywords to groups and campaigns

Written by Anne Heath
Updated over a week ago

Can I send messages to more than one group simultaneously? (HUB)

Can I send messages to more than one group simultaneously?

Written by Jason Alexis
Updated over a week ago

How Does Carrier Filtering Work (plus current fix)?

Words/phrases mobile carriers might view as spam and our fix recommendation.

Written by Jason Alexis
Updated over a week ago

Creating / Adding a group (Legacy)

Create a new group / Add a new group with the Legacy app

Written by Anne Heath
Updated over a week ago

How to Use Multiple Keywords

How to Use Multiple Keywords

Written by Anne Heath
Updated over a week ago

Name & Email Capture

Written by Anne Heath
Updated over a week ago

SMS Punch Card Loyalty Rewards

Written by Anne Heath
Updated over a week ago

Kiosk Builder

Written by Anne Heath
Updated over a week ago