"Likely eligible" gives you information about how many in your group will probably be able to receive text or voice messages based on the filters chosen.
In the example above, the text filters are:
Unsubscribed via text is false - the person has not unsubscribed
Opted out via text is false - the person has not opted out
Blocked is false - the person has not blocked SMS
Archived is false - the person is not archived
Number type is not 'unformatted' - the number is formatted
Number exists - the number exists
Since we are using 'and' for all, each of the 6 conditions must be met.
In the example above, the voice filters are:
Unsubscribed via voice is false - the person has not unsubscribed
Do not call via voice is false - the person has not opted out
Blocked is false - the person has not blocked voice messages
Archived is false - the person is not archived
Number type is not 'unformatted' - the number is formatted
Number exists - the number exists
Since we are using 'and' for all, each of the 6 conditions must be met.
NOTE: THE STATS WILL NOT ALWAYS BE THE SAME.
Since your people may have different preferences for text and voice messages, the numbers are often not the same.
HOW TO
 | Click on More (gold arrow in image to the left). |
 | The 'Likely Eligible' information will display. |
Click on the text / voice links to see and edit the filters being used (gold arrow in image below).
Click on the X after a filter to remove it. Change the condition between 'and' and 'or' (turquoise arrow in image above.
You can also add other filters or change them entirely. Just click on Filters (lined triangle icon, gold arrow in image below) and choose from the pop up menu.
