Users

Jason Alexis avatar Anne Heath avatar
17 articles in this collection
Written by Jason Alexis and Anne Heath

V3: Adding / Inviting a new user

How do I add a new user? What does the invite process look like?
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

V3: User Roles Explained

A description of the different user roles you can assign
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

V3: Assign or Remove Groups from Users

Do you increase or decrease the groups your users have access to? We will show you how here.
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How can I delete a user from our account?

delete / remove users from account
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

User Credits: How to allocate, increase, and decrease (give, add, and remove)

Giving credits to new users + changing the amount of credits for existing users.
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Why is my email listed as @client.my.pastorsline.email now?

This is not my email address why did it get changed to @client.my.pastorsline.email? What is this email used for?
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Where can I ask questions, give feedback, or request features?

The PastorsLine chat bot does it all. It's on our website AND available to you when you log in.
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Add or edit the phone number assigned to a user

How you can add or edit the phone number that is assigned to a user on your account
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

PastorsLine says I don’t have credits to assign, but I think I do.

Where did those credits you thought you had go to? How does PastorsLine figure out how many credits you have left to assign?
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to change the Owner on the account

V2: How can you change the owner on your account
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Assign or remove groups from users

V2: Add groups to a user or delete groups previously assigned
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

When I delete a user, does their credits go back the owner?

delete user, credits
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

How do I add credits to a user under the user listings?

Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Can we have more than one user? If yes, how does that work?

Can we have more than one user? If yes, how does that work?
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

V3: Settings -- User Settings -- My Profile

Add / change / update your user information.
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

V3: Settings -- Admin Settings -- Users

Add new user. Edit user privileges. User credits. Delete user. And more.
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

V3: Multiuser

More than one user? Set up roles / permissions for each to help end Inbox madness.
Anne Heath avatar
Written by Anne Heath
Updated over a week ago