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V3: Campaigns - Edit or Change Content
V3: Campaigns - Edit or Change Content

Read this article to learn how to edit content in a campaign.

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

UPDATES

2023.12.10 -- VIDEO FILE PICKER

In line with our new addition of a video library (see this update for more details), we have added a video file picker.

The example above is from an SMS Birthday campaign, but you will see similar camera icons in your Data Capture and Automated Messages campaign screens.

Click on this icon, and the Videos pop-up box will display. This box will show you all the videos listed in your video library (if any) and allow you to upload a new video.


Editing or changing the content of your campaign is done on the Campaigns page.

Get to your Campaigns page via one of the two methods below:

OPTION 1

Click on Campaigns (lighting bolt icon, turquoise box in image below).

OPTION 2

From your Dashboard, in the Add New section (turquoise box in image below), click on Campaign.

Then, locate the campaign you wish to edit/change. On the detail line, click on the Options dropdown menu (gold arrow in image below). Choose Edit (turquoise box in image below.)

Below are two examples from the Campaigns page:


Example 1. How to edit a Keyword / Auto-reply Campaign

Step 1. Click on Edit from the Options dropdown menu.

Example 1. How to edit Keyword / Auto-reply
Choose the campaign you would like to edit and then Click on Edit from the dropdown.

Step 2. Edit the autoreply name.

In the boxes provided, edit the fields you would like. See examples below of editing an Autoreply campaign.

Step 3. Edit the contact number by selecting one from the dropdown menu.

Edit the contact number by selecting one from the dropdown.

Step 4. Edit the keyword by adding a new one or deleting the existing one.

Edit the keyword by adding a new one or deleting the existing one.

Step 5. Edit the Auto-reply message for new users in the first box or existing users in the second box.

Edit the Auto-reply message for new in the first box or existing users in the second.

Step 6. Click on the dropdown menu to sync the above data with an external app.

Click on Select App if you wish to Sync the data with an external app.

Step 7. Click on Save once you have edited the information you want.

Click on Save once you have edited the information you want.

Example 2. Edit Content on Data Capture Campaign.

Step 1. Click on Edit from the dropdown menu.

Select Data Capture as the campaign you would like to edit. Click on Edit from the dropdown.

Step 2. Edit the campaign name.

Edit the campaign name.

Step 3. Click on the dropdown menu on ADD KEYWORD(S) to edit the autoreply keywords.

Click on the dropdown on ADD KEYWORD(S) to edit the autoreply keywords.

Step 4. Edit or delete the keywords.

Edit or delete the keywords.

Step 5. Edit the autoreply message for your new users.

Edit the autoreply message for your new users.

Step 6. Capture the information of your users by selecting the fields below: Name, Email, Address, Birthday.

CAPTURE NAME

Capture information of your users by selecting one or all the fields below: Name, Email, Address, Birthday.

Step 7. Edit the message in the box to capture the name of the user.

Edit the box to  capture the name of the user.

CAPTURE EMAIL.

Example 2. CAPTURE EMAIL.

Step 8. You can choose to sync the above data with an external app from the dropdown.

You can choose to sync the above data with an external app from the dropdown.

Step 9. Click Save once all the edits have been made.

Click Save once all the edit have been made.
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