Using V3? Watch a video.
(Written walkthrough follows.)
***YOU ARE HERE**
You click on Create Keyword/Autoreply (turquoise box in image above). The following page opens:
How to work with this page
There are four sections in this page.
Type in the new group or autoreply name.
Toggle on the Add Keyword(s) button (turquoise box below). Notice that two new options appear.
Step 2: LOCAL NUMBERS
If you wish to have this option when using local, 10-digit numbers, toggle on this button (brown box in image above).
Step 3: SHORT CODE (77411)
If you wish to have this option when using the PastorsLine shared shortcode, toggle on this button (gold box in image above).
***NOTE: Toggling on Local Numbers and/or Short Code causes new fields to appear. Let's look at those.
LOCAL NUMBERS ADDITIONAL FIELDS
Turquoise 1 in image above: Click on the downward arrow to choose the local phone number.
Turquoise 2 in image above: Type in your keyword on this line. Then press Enter to save.
Turquoise 3 in image above: If you wish to use auto-reply options, click on the downward arrow. Notice that new options appear.
Toggle on the options you wish to use.
If you toggle on either of the Opt Out text options, a new field will appear. This shows the opt out text which your person will receive. You can modify the text if you wish.
SHORTCODE ADDITIONAL FIELDS
Type in your shortcode keywords(s) on the relevant line. Need more keywords? Click Here! to begin the process (brown arrow in image above).
NOTE: If you toggle on the local numbers and/or short code buttons, an additional section will appear.
This is the autoreply message which will be used with the options you have toggled on: local numbers, shortcode, or both (brown box in image above).
Edit the messages to your preference.
Toggle on the Sync with an external app? button. Notice that two new fields appear.
Turquoise 1 in image above: Click on the downward arrow to choose the external app you wish to sync with.
Turquoise 2 in image above: Click on the downward arrow to select when you wish to add your contacts.
Toggle on the Add to an Automated Messages Campaign? button.
Click on the downward arrow to choose the existing AMC which you want to make this keyword/auto-reply a part of.
TO FINISH UP
If you are totally finished, click Save.
If you want to connect this keyword/auto-reply to a data capture campaign, click Save & Collect More Data.