Using this Voice view tab, you will only see Voice calls. It will NOT include any text messages.
Update: 2024.01.12 - Checkbox and duplicates
For easier management of your group messages, we have added a checkbox near the group member names. We are also showing duplicates. Read more here: http://help.pastorsline.com/en/articles/8811111-v3-messages-checkbox-near-group-names-duplicates
HOW TO FIND THIS PAGE
1. Click on Voice (telephone icon, white box below).
2. The screen will refresh to the two columns above.
2a. The middle column (yellow arrow + text above) is a list of your different voicemail categories.
2b. The right-hand column (blue arrow + text above) shows the items within the chosen category. In our example, since All Voice Messages is chosen, this column shows us ALL our voice messages.
HOW TO WORK WITH THIS PAGE
I. SUB-CATEGORIES
| Sometimes, when you click on a text category, sub-categories appear.
Sometimes when you click on a sub-category, there are further sub-categories. |
II. CHOOSING YOUR VOICE MESSAGE CATEGORY
1. Click on the main message category. In this case, we clicked on Outgoing.
2. If this category has sub-categories, click on the sub-category you want. In this case, we clicked on Calls.
3. If this sub-category has further sub-categories, click on the sub-category you want. In this case, there were no further sub-categories.
4. Since we have reached the end level, we now choose the item we want to look at from the right-hand column (gold arrow above).
A NOTE ABOUT THE ALL VOICE MESSAGES CATEGORY
This category shows all your open voice messages. In other words, the voice calls which are sitting in your Inbox. They could be sent or received. This is not an umbrella category for the categories below it. In other words, it does not represent every message in your PastorsLine account.
III. HOW THE PAGE CAN LOOK
There are 2 possible views. [Don't worry. We will discuss all the information, icons, and possibilities later. We just wanted your eyes to get familiar with the layout first.]
Expanded view...
Note the differences between the view above and the view below. Clicking on the left/right arrows (yellow circle in image above and image below) expands or collapses this page. Collapsing the page gives you more space when working on your new SMS/MMS.
Collapsed view...
IV. DEALING WITH ALL THE ICONS
There are a lot of icons on this page. We are doing our best to keep an updated list of icons for easy reference, including what the icon looks like and what it does. You can find this list here.
V. SENDNG A NEW MESSAGE
To send a new message while in Voice view, click on Send Message at the bottom of the message thread (see image below).
