Some FAQs about our plans and credits:
1. Your unused credits roll over to the next month and they will never expire.
2. You are not locked into a contract so you can cancel, upgrade or downgrade your plan at any time.
3. 1 text out = 1 credit used. 1 text in = 1 credit used. (ex. If you send 10 people a text (160 characters or less), that will "cost" you 10 credits. If all 10 people reply back (160 characters or less), that will "cost" you 10 credits.). *you can now choose to not have incoming texts count / be deducted out of your monthly bucket but this would mean your unused credits would expire at the end of each billing cycle.
4. All plans include at least 1 local US number. To view more details about our plans, see below. You also have access to our free, shared short code for sending links, pictures and group messages and can even use keywords with the short code now! Read more on that HERE (US only).
5. You can use an unlimited amount of keywords with your local, 10-digit number and you don't have to worry about sharing keywords like you do when using them with our shortcode. Learn more about Short Code Keywords, pricing and restrictions HERE.
6. You can also add as many users to the account as you'd like. You can even restrict their usage by # of credits per month, restrict their ability to edit contacts and groups, add or disable the ability to use the credit card on file to manage billing and purchase more credits, and manage which groups they have access to seeing and managing.
7. We have a Digital Connect Text feature that automatically collects names, phone numbers, DOB, and email addresses of anyone who has texted your keyword to your number that is not currently in your database. Think a connect card but the information is captured by an automated conversation done by text instead of using links or forms. Check out and register for our webinar on this HERE.
8. We have an automated scheduled message option that allows you to schedule out a series of messages (including texts, emails, polls and voice broadcasts) based on the trigger you choose. It can even be connected to an auto data capture - this is especially useful for new guest follow ups. (A guest texts a keyword to your number on the screen, we collect their contact info via automated text conversation, then place them in a guest follow up workflow created by you!)
9. You can manage your incoming and outgoing texts via our website or our free mobile app.
10. We currently integrate two-way with Planning Center (PCO), Church Community Builder (CCB), and BREEZE, and one-way with Elvanto/Tithely and MailChimp, with plans to keep adding more!
11. We have other types of automations and campaigns you can set up too - including polls, birthday SMS and contests!
Free Trial: You can try us risk free for 30 days. Click HERE to sign up for a free trial. Message us for an invite code you can use on step 2 to unlock a free local number and 500 credits to test it out without having to provide any credit card information.
Inception: Our $10/month plan is best for churches that are planning to send infrequent messages, or if your subscriber group is small at the moment. This plan includes 1 US local number and 300 credits each month. (0 premium integrations included)
Dash: Our $25/month plan best for churches just getting started or are expecting a slower pace with texting. This plan offers enough message credits to send about 200 texts per week. This plan gives you 1 local number and 1000 total credits per month. (1 premium integrations included)
Locomotion: Our $50/month plan is best for churches that are looking to send about 500 texts per week. This plan gives you 2 local numbers and 2,000 total credits per month. (up to 2 premium integrations included)
Velocity: Our $100/month plan is for a larger organization or if you are rolling out a highly-engaging campaign. This will allow you to send about 1,250 texts per week. This plan gives you 3 local numbers and 5,000 credits per month. (up to 3 premium integrations included)
Launch: Our $200/month plan is ideal for large churches, multi-campuses, or anyone managing a large campaign. You can send about 2,500 texts per week. This plan gives you 4 local numbers and 10,000 credits per month. (up to 5 premium integrations included)
Mach 1: Our $500/month plan is ideal for "mega" churches or if you need to send around 7,500 texts per week. This plan includes 10 local numbers and 30,000 credits per month. (up to 10 premium integrations included)
To view more details about our plans, click HERE.