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V3: How fast does PastorsLine send my messages?
V3: How fast does PastorsLine send my messages?

Message send rates as of May 2023

Anne Heath avatar
Written by Anne Heath
Updated over 8 months ago

When we process messages through PastorsLine, we first set things up: look for landlines, duplicate numbers, etc. This can take a few seconds to a few minutes depending on how large your group is. Once that is finished processing, PastorsLine sends your texts.

The next layer is the A2P 10DLC trust score. The A2P 10DLC system number protocol is a way to register 10-digit long codes in order to keep spam to a minimum. Each number is given a trust score. The higher the trust score, the faster the send rate.

What is the PastorsLine trust score?

Since you are a PastorsLine partner, you are under the PastorsLine company umbrella. That means it's one trust score for everyone. Per our carrier: "The PastorsLine Brand has a Trust Score of 82."

What is the PastorsLine send rate of SMS?

Per our carrier: "The PastorsLine Brand has a Trust Score of 82. This score enables a throughput of 225 MPS (messages per second) distributed between every number under the brand."

The actual send rate will depend on the activity of all PastorsLine members at the time you send your messages as well as the method you use to send it (your PastorsLine phone number, our shared short code, etc.).

What is the PastorsLine send rate of MMS?

Local numbers have a send rate of 1 MPS (message per second) for MMS messages.

If your group is too large, it could take hours to deliver all your MMS messages. In some cases, you could get a queue overflow error and your messages will not deliver.

For example...

If 50 churches (50 numbers) send MMS messages at the same time, the send rate will be a maximum of 50 MPS. Anything outside of that will be queued.

If 100 churches (100 numbers) send MMS messages at the same time, the send rate will be a maximum of 50 MPS. Anything outside of that will be queued.

Anything queued for 4 hours will not deliver. You will get queue overflow error.

Thus, the recommendation is to use the toll free number instead of local number for large group MMS messages.

More about the queue overflow error

The queue overflow error will show up in the messages if they spend more than 4 hours waiting in the 'to be sent' queue. So the amount of messages you can send will really depend on how many segments those messages have and how many senders you used to send the messages.

For example:

(1) If you send 15000 MMS from the same A2P 10DLC number at the same time, 600 of those messages will fail after 4 hours since the number will only be able to send 14400 MMS in those 4 hours.

(2) If you have 100 numbers and you send one MMS per number in the same account, it will take 2 seconds for the 100 MMS to be sent since the maximum MMS MPS per account is 50. So 50 MMS will be queued for one second.

Thus, the recommendation is to use the toll free number instead of local number for large group MMS messages.

The short code is no longer recommended as it is not 'shared' in the same way as before.

MPS ranges for SMS text messages

Long codes: your local, 10-digit number(s)

4-75 MPS depending on trust score

Short code: Our PastorsLine short code

100 MPS

Regular, verified, toll-free number (can be customized - see below)

3 MPS

The PastorsLine shared, high-throughput, verified, toll-free number

25 MPS

Want a faster send rate? Enable a custom, high-throughput, verified, toll-free number

This would be a toll-free number for your church only. You would purchase it, verify it, and add the fees to increase the send rate.

The send rate is between 1-150 SMS / second. This is reflected in the different monthly prices. See the table below for current fees.


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