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V3: MailChimp Syncing - How does it work?
V3: MailChimp Syncing - How does it work?

Syncing Mailchimp through manual or overnight options

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Sync existing or new via the Integrations page

STEP 1: Log into V3

STEP 2: Get to your Integrations page.

Hover over Integrations (left-hand most column).

Click on Manage My Integrations.

STEP 3: The Integrations page will open up, showing all your current integrations.

Integrations are now separated into Active and Inactive. See blue boxes & arrows in the image below.

Since you have already set up Mailchimp syncing, it will be in the active section.


We only sync new data from MailChimp when you tell us to.

If you want to sync changes you have made to lists and groups which ALREADY EXIST in PastorsLine, click on RESYNC RECENT CHANGES (fuchsia box in image below). This is recommended. However, you can also resync things separately: Resync List(s) and Resync Contacts (same box).

If you want to sync NEW lists or groups:

  • Select List(s) to Sync (turquoise box in image below)

  • Select Group(s) to Sync (gold box in image below)

If you want PastorsLine to automatically sync overnight, toggle on Overnight Syncing (brown arrow in image above). The button will turn purple. This will automatically resync your account overnight. (This option is not available for all plans. You can check if it is available for you in your integrations page). If using overnight syncing, be aware of any campaigns you may be using with "send immediately" messages - you wouldn't want messages going out in the middle of the night to your contacts.

Manually update a specific group

You also have an option to manually update a specific group you are working with.

To get to your Mailchimp groups: Click on Groups (left-hand most column) --> Integrations --> Mailchimp
You will see your sub-categories. Click on the sub-category with which you wish to work.

As there are no test groups at this time, we will show you an example from another integration. However, it is exactly the same process

In the other integration, we chose All Synced. This opened up the third column containing 4 groups.

Click on the group you wish to manually update (see yellow #1 in image to the left).

Click on the Actions menu (see yellow #2 in image to the left).

Click on Sync Now (see yellow #3 in image to the left).

The confirm action box will pop up. Click on the purple Yes, Sync button to continue the process.

Repeat for each group you wish to manually update.

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