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Advice and answers from the PastorsLine Team
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number
V3: PastorsLine
number
types
Here is more information about the types of
numbers
available on PastorsLine… Type of
number
Abilities Shared or private More information Your local
number
SMS… All PastorsLine accounts must have a primary
number
V3: Filtering conversations by
number
Using multiple
numbers
? Filter your Inbox to see only the messages associated with one of those
numbers
… If you are using multiple phone numbers, you can easily filter your Inbox by phone
number
… The
Number
Filter box will pop up
V3: Check phone numbers /
Number
lookup
This article shows you how to check an individual's
number
and/or the numbers in a group… Checking an individual's
number
… This article shows you how to check an individual's
number
and/or the numbers in a group
V3: How to release a
number
Have a
number
you are no longer using? Release it. Here's how… Click on the red Release
Number
. The Release
Number
? confirmation box will pop up… How to release a
number
V3: Local A2P
number
over shared numbers
Due to A2P changes, sending SMS or voicemail via your regular, 10-digit PastorsLine
number
is recommended. Here's why and how to… How do I change the sending
number
(FROM
number
) of a text or voicemail?… More about A2P How do I change the sending
number
(FROM
number
) of a text or voicemail?
V3: Switching between multiple
numbers
Changing your "from"
number
when sending messages… to "cancel" so you can change your from
number
to be from the same phone
number
they received the last… Your
number
list will pop up
V3: Switching my primary/default/assigned
number
Changing which
number
will be used to send messages unless you choose a different
number
before sending… CHANGING YOUR PRIMARY/DEFAULT
NUMBER
FROM YOUR ASSIGNED
NUMBER
TO THE PL SHARED SHORT CODE OR VICE VERSA… You want to change your primary/default
number
from your assigned
number
to the PastorsLine shared short
V3: Transferring your existing
number
to PastorsLine
Porting your
number
from one carrier to PastorsLine… Local vanity
numbers (and more
toll-free
numbers
)… We will need the Phone
number
you are transferring, the account
number
and the pin (or last 4 digits
V3: If you are going to another project which uses Twilio
Port out your
number
but stay with Twilio… support, you (the client) would need to send us (
[email protected]
) the specific Twilio ticket
number
… We (the losing project/company) will then create an identical ticket with Twilio with this ticket
number
V3: Which
numbers can I
host on PastorsLine for Hosted SMS?
Number
eligibility for Hosted SMS / text enabled landline with PastorsLine… Mobile
numbers are not
supported… VoIP
numbers from some
providers will be supported in the future
