Advice and answers from the PastorsLine Team

Search results for:number

V3: Filtering conversations by number

Using multiple numbers? Filter your Inbox to see only the messages associated with one of those numbers… If you are using multiple phone numbers, you can easily filter your Inbox by phone number… The Number Filter box will pop up

V3: PastorsLine number types

Here is more information about the types of numbers available on PastorsLine… Type of number Abilities Shared or private More information Your local number SMS… All PastorsLine accounts must have a primary number

V3: Check phone numbers / Number lookup

This article shows you how to check an individual's number and/or the numbers in a group… Checking an individual's number… This article shows you how to check an individual's number and/or the numbers in a group

V3: How to release a number

Have a number you are no longer using? Release it. Here's how… Click on the red Release Number. The Release Number? confirmation box will pop up… How to release a number

V3: Local A2P number over shared numbers

Due to A2P changes, sending SMS or voicemail via your regular, 10-digit PastorsLine number is recommended. Here's why and how to… How do I change the sending number (FROM number) of a text or voicemail?… More about A2P How do I change the sending number (FROM number) of a text or voicemail?

V3: Switching between multiple numbers

Changing your "from" number when sending messages… to "cancel" so you can change your from number to be from the same phone number they received the last… Your number list will pop up

V3: Switching my primary/default/assigned number

Changing which number will be used to send messages unless you choose a different number before sending… CHANGING YOUR PRIMARY/DEFAULT NUMBER FROM YOUR ASSIGNED NUMBER TO THE PL SHARED SHORT CODE OR VICE VERSA… You want to change your primary/default number from your assigned number to the PastorsLine shared short

V3: If you are going to another project which uses Twilio

Port out your number but stay with Twilio… support, you (the client) would need to send us ([email protected]) the specific Twilio ticket number… We (the losing project/company) will then create an identical ticket with Twilio with this ticket number

V3: Transfer your (Twilio) Number to PastorsLine

How to Transfer your Twilio Number to PastorsLine - this is an internal transfer… You need to let us know (email us at [email protected]) that you wish to transfer / port your number… We will need the following information to initiate this: Your name, your email, a good phone number to

V3: How can I host my number?

You can initiate hosting of your number via the PastorsLine Console… us through our vendor (Twilio) to get approval to enable texting on your landline, toll-free or VoIP number