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Advice and answers from the PastorsLine Team
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number
Verify a
Number
Verify phone
number
/ landline / hosted SMS
number
to be used for voice broadcasts… [Inline Video] To verify a
number
that you own or your hosted landline
number
: Click on your Profile… Choose Verify Your
Number
(Voice broadcast) . The Verify a Phone
Number
screen will pop up. 3
Written by
Anne Heath
Updated over a week ago
How to check your contact's phone
number
information / classification (Legacy)
Checking phone
number
information / classification / if the
number
is VOIP, invalid
number
, Home phone or mobile phone… After the
numbers have been
checked, what do those icons mean?… Once one client checks the classification for a
number
, we record that value across our entire app
Written by
Anne Heath
Updated over a week ago
How to check your contact's phone
number
information / classification (HUB)
Checking phone
number
information / classification / if the
number
is VOIP, invalid
number
, Home phone or mobile phone… After the
numbers have been
checked, what do those icons mean?… Once one client checks the classification for a
number
, we record that value across our entire app
Written by
Anne Heath
Updated over a week ago
Switching My Primary / Default
Number
How can I switch which
number
is my primary / default
number
to use?… [blue box above] This
number
can be your Primary
number
if you wish… We want to make the third
number
the Primary
number
[green box above]
Written by
Anne Heath
Updated over a week ago
How do I remove a secondary
number
?
How can I restore a secondary
number
back to a working
number
?… If you have a
number
being used as a secondary
number
and need to revert it back to a regular
number
,… Next to the
number
that is currently the secondary
number
, you will see this icon and this note to "see
Written by
Anne Heath
Updated over a week ago
How can I host my
number
?
You can initiate hosting of your
number
via the PastorsLine Console
Written by
Jason Alexis
Updated over a week ago
Transferring your existing
number
to PastorsLine
Porting your
number
from one carrier to PastorsLine… Local vanity
numbers (and more
toll-free
numbers
)… We will need the Phone
number
you are transferring, the account
number
and the pin (or last 4 digits
Written by
Anne Heath
Updated over a week ago
Transfer your (Twilio)
Number
to PastorsLine
How to Transfer your Twilio
Number
to PastorsLine - this is an internal transfer… You need to let us know (email us at help@pastorsline.com) that you wish to transfer / port your
number
… We will need the following information to initiate this: Your name, your email, a good phone
number
to
Written by
Anne Heath
Updated over a week ago
Switching between multiple
numbers
(HUB)
Changing your "from"
number
when sending messages… to "cancel" so you can change your from
number
to be from the same phone
number
they received the last… By default, your main, primary
number
will be the
number
chosen to send your messages from
Written by
Anne Heath
Updated over a week ago
Which
numbers can I
host on PastorsLine for Hosted SMS?
number
eligibility for Hosted SMS / text enabled landline with PastorsLine… Mobile
numbers are not
supported… VoIP
numbers from some
providers will be supported in the future
Written by
Jason Alexis
Updated over a week ago
