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Advice and answers from the PastorsLine Team

Search results for: keyword

Creating a group with keyword and auto reply (no data capture)

Click on ‘Keyword’.  5. Select the phone number to use (in the case that you have several).  6… Type in the keyword—in our example, it is ‘Welcome’. 7. Use a template or compose a message… **There is a new shortcut to create your group, keyword and auto-response with one simple click
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How do I delete, add or edit a keyword that is associated with a group or campaign?

To delete the keyword(s) from the data capture, click the "X" next to the keywords… Next, you can delete or add keywords in the "Create Keyword" section… Keyword(s)" section
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Creating a group with a data capture (FKA autoresponder)

Hit enter after typing each keyword to add multiple keywords to this campaign. 7… Click "Add keyword"  5… keyword to your number for the first time.  8
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

View total number of subscribers by keyword

The page will refresh and under "Keywords" select the group the keyword is connected to and the report… Select "Keywords" under "Select type of Report" 4… If you need a more detailed report of a list of who texted a keyword, check out this article HERE
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to avoid slow or laggy auto-replies when using a keyword with Automated Messages Campaigns(AMC)

a keyword or a group with a keyword. … Are you using a keyword to directly trigger an automated message campaign (AMC)?… If you want to trigger an AMC with a keyword, we recommend using either a Data Capture campaign with
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

*Ninja Trick* Using multiple keywords to trigger additional automation

You can link data capture (FKA autoresponder) to other automations by using additional keywords. … *If integrated with CCB, each keyword can be linked to a separate process queue as well!… to trigger automations related to that keyword
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

PastorsLine’s support for opt-out keywords (SMS STOP filtering)

Supported opt-out and opt-in keywords for  Our vendor's Programmable Messaging are listed below… Please note that these STOP keyword replies apply to all the numbers in your PastorsLine account.  … It is currently not possible to customize the default response triggered by these keywords. 
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

How do I add people to a group?

Adding people to groups from the Groups and Keywords page
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

How to Use Multiple Keywords

[Inline Video] How to Use Multiple Keywords Using multiple keywords in the same campaign allows you… To save the keyword on the line, hit Enter or click on the keyword when it pops up… To delete one or more keywords from your group: click on the ‘X’ next to the keywords
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Groups: More filters

Filters on the Groups and Keywords page allow you to show/hide the groups you want… Our PastorsLine app has three more filters at your service: See a list of all the groups that have keywords… Three more filters to show/hide your PastorsLine groups on the Groups and Keywords page
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago