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Advice and answers from the PastorsLine Team

Search results for: keyword

How do I release / edit a keyword that is associated with a group?

To edit the keyword, you would first need to release it… Click on the red X icon at the end of the keyword to do this. … Then, click on the pencil icon in the ‘Actions’ section to add a new keyword
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Creating a group with keyword and auto reply (no data capture)

Click on ‘Keyword’.  5. Select the phone number to use (in the case that you have several).  6… Type in the keyword—in our example, it is ‘Welcome’. 7. Use a template or compose a message… **There is a new shortcut to create your group, keyword and auto-response with one simple click
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Creating a group with a data capture (FKA autoresponder)

Click "Add keyword"  5. Next, choose the phone number you want to connect to this group… Now, you can create the unique keyword you want to use for this campaign. 7… keyword to your number for the first time.  8
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

*Ninja Trick* Using multiple keywords to trigger additional automation

You can link data capture (FKA autoresponder) to other automations by using additional keywords. … *If integrated with CCB, each keyword can be linked to a separate process queue as well!… to trigger automations related to that keyword
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

PastorsLine’s support for opt-out keywords (SMS STOP filtering)

Supported opt-out and opt-in keywords for  Our vendor's Programmable Messaging are listed below… Please note that these STOP keyword replies apply to all the numbers in your PastorsLine account.  … It is currently not possible to customize the default response triggered by these keywords. 
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

How do I add people to a group?

Step 1: From the Groups and Keywords page, click on the group to which you want to add contacts… Adding people to groups from the Groups and Keywords page
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

How to Use Multiple Keywords

[Inline Video] How to Use Multiple Keywords Using multiple keywords in the same campaign allows you… Step 2: On the Create Keywords line, type in as many keywords as you want… To save the keyword on the line, hit Enter or click on the keyword when it pops up
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How do I add my First-time Guests into one of my Automated Messages Campaigns (AMC)?

Add by Keyword = When someone texts a keyword, they would be put into the AMC… same keyword… People who text in the keyword will be added to the relevant group, data capture, and your AMC
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Creating a Guest Follow Up Workflow

By keyword means anyone who texts your keyword to your number will be entered into this campaign. 5… First, you want to create group with keyword and data capture… keyword to your number for the first time.  8
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Which triggers can I use to add people into my Automated Messages Campaign (AMC)?

Here are the triggers you can choose from: Trigger by Keyword = When someone texts a keyword, they… If this keyword is not connected to a group as well, the people who text in the keyword will not be added… People who text in the keyword will be added to the relevant group, data capture, and your AMC
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Re-using an existing data capture

Create a new group with a keyword, or edit an existing group to add a keyword.  … In the first drop down box at the top, select the new group with a keyword that you just created in step… *Only groups with keywords will show up on this list. 5
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to Clone your Campaigns

Once you select the group, Create Keyword will automatically be populated with their keyword.  … The group selected must already have a keyword… If the group does not yet have a keyword, you will need to create one in the Group Settings
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Which campaign type should I use?

Do you want Bob to text a keyword to your number and get ONE simple response back?… If yes, then you would need to create a Simple group with a keyword trigger… If yes, then you need to use a Automated Message Campaign using the KEYWORD trigger option
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Data capture (FKA autoresponder)

Type in your keyword. This is the keyword for the group. For our Wed… keyword… Prayer group, we might use the keyword Spirit. 3
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Creating Groups

A keyword is a word that a person sends to your PastorsLine phone number… The keyword lets PastorsLine know which data capture (FKA autoresponder) to turn on… Click on ‘Keyword’. Select the phone number to use (in the case that you have several)
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to prevent deleting a data capture when you delete a group

delete both the group and the data capture - in that case, simply delete the group and all campaigns and keywords… box at the top, select "Please Choose" as your new group (or if you already have a new group with a keyword… Only groups with keywords will show up on this list.) 4
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

SMS Polls (and how it works)

NEW: If you project your poll on a big screen and your poll has a keyword, the keyword will be visible… In the example, the keyword 'POST' is shown… At the bottom, is the message: Text (keyword) to (phone number)
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

SMS Contests

Complete the information on the screen (messages + keyword) and click SAVE… You can send your contest to a group or have people text your keyword to a long code (your telephone… Your message will say something like “Text the [KEYWORD] to [888-123-3454] to WIN [this thing]”
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Setting up and using a Data Capture (FKA autoresponder) with CCB (including Process Queues)

Click "Add keyword". Adding a keyword triggers more data capture (FKA autoresponder) options.  … have a keyword to create a group.  5… keyword to your number for the first time.  8
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

What is multicampus?

Multi-keywords is the option to use more than one keyword for the same campaign… Perhaps your campaign keyword is ‘Easter’… Found a great keyword for a campaign? Share it with all your campuses
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago