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Advice and answers from the PastorsLine Team

Search results for: keyword

Adding keywords to a group

Add a keyword / Adding a keyword / Choose keywords / Choosing a keyword… Step 2: Click in the "Assign short code keyword(s) you own" field and a list of the Keywords you have… Toggle on the Turn on the keyword option for this tab button (will turn purple)
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

FAQs about Keywords

What is a keyword?… What are Local Number Keywords?… What are Short Code Keywords?
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Creating a group with keyword and auto reply (no data capture)

Step 2: Click in the "Assign short code keyword(s) you own" field and a list of the Keywords you have… Toggle on the Turn on the keyword option for this tab button (will turn purple)… Step 3: Type in the keywords you wish to use
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How do I delete, add or edit a keyword that is associated with a group or campaign?

Edit your Keyword(s) under either the Local Keyword or Short code Keyword section: Click the "X"… Anywhere you see the "X" next to the keyword you can delete keywords this way… local number keyword to delete it and /or you can add new keywords in this same section
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

View total number of subscribers by keyword

The page will refresh and under "Keywords" select the group the keyword is connected to and the report… Select "Keywords" under "Select type of Report" 4… If you need a more detailed report of a list of who texted a keyword, check out this article HERE
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to avoid slow or laggy auto-replies when using a keyword with Automated Messages Campaigns(AMC)

a keyword or a group with a keyword… Are you using a keyword to directly trigger an automated message campaign (AMC)?… If you want to trigger an AMC with a keyword, we recommend using either a Data Capture campaign with
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Ninja Trick - Using multiple keywords to trigger additional automation

Inline Video] You can link data capture (FKA autoresponder) to other automations by using additional keywords… *If integrated with CCB, each keyword can be linked to a separate process queue as well!… to trigger automations related to that keyword
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

PastorsLine’s support for opt-out keywords (SMS STOP filtering)

Supported opt-out and opt-in keywords for Our vendor's Programmable Messaging are listed below… Please note that these STOP keyword replies apply to all the numbers in your PastorsLine account… It is currently not possible to customize the default response triggered by these keywords
Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago

Polls: Follow up with non-responders

Some people texted your poll's keyword but did not answer the question… If the status of a person is "Entered" (brown box below), it means that this person texted the poll keyword… For example, you may wish to change the keyword
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to Use Multiple Keywords

[Inline Video] How to Use Multiple Keywords Using multiple keywords in the same campaign allows you… To save the keyword on the line, hit Enter or click on the keyword when it pops up… To delete one or more keywords from your group: click on the ‘X’ next to the keywords
Anne Heath avatar
Written by Anne Heath
Updated over a week ago