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V3: Campaigns: Create Keyword/Autoreply
V3: Campaigns: Create Keyword/Autoreply

How to make a new group with a keyword and/or autoreply.

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

How to get to the new keyword/autoreply campaign page

After you log in to PastorsLine...

Step 1

Click on Create New (top item in left-hand most column). The Create New box will open.

Step 2

By default, you will be in the All tab. You can search for your campaign type here OR...

Step 3: Click on the Campaigns tab. This will narrow down your options for easier selection.

Step 4: Click on Create a Keyword/Autoreply.

The Create a new keyword and quick autoreply page will open.


Watch a video.

The video below shows another way to get to a new keyword/autoreply campaign page. However, once you are there, the create process is the same.

How to work with this page

There are four sections in this page.

SECTION 1

If you DO NOT have an existing group already created for this campaign, type in the group name on the data line.

Alternatively, click the purple Select an Existing Group if you have already created a group for this campaign. The screen will refresh to the image below.

Note...

Only groups which have NOT already been set up with a keyword will appear in the dropdown menu

After choosing your group, the page will refresh, so you can continue with the remaining three sections.


SECTION 2

Step 1

Toggle on the Add Keyword(s) button (turquoise box below). Notice that two new options appear.

Step 2: LOCAL NUMBERS

If you wish to have this option when using local, 10-digit numbers, toggle on this button (brown box in image above).

Step 3: SHORT CODE (77411)

If you wish to have this option when using the PastorsLine shared shortcode, toggle on this button (gold box in image above).

***NOTE: Toggling on Local Numbers and/or Short Code causes new fields to appear. Let's look at those.

LOCAL NUMBERS ADDITIONAL FIELDS

Turquoise 1 in image above: Click on the downward arrow to choose the local phone number.

Turquoise 2 in image above: Type in your keyword on this line. Then press Enter to save.

SHORTCODE ADDITIONAL FIELDS

Type in your shortcode keywords(s) on the relevant line. Need more keywords? Click Here! to begin the process (brown arrow in image above).

NOTE: If you toggle on the local numbers and/or short code buttons, an additional section will appear.

This is the autoreply message which will be used with the options you have toggled on: local numbers, shortcode, or both (brown box in image above).

Edit the messages to your preference.


SECTION 3

Toggle on the Sync with an external app? button. Notice that two new fields appear.

Turquoise 1 in image above: Click on the downward arrow to choose the external app you wish to sync with.

Turquoise 2 in image above: Click on the downward arrow to select when you wish to add your contacts.


SECTION 4

Toggle on the Add to an Automated Messages Campaign? button.

Click on the downward arrow to choose the existing AMC which you want to make this keyword/auto-reply a part of.


TO FINISH UP

If you are totally finished, click Save.

If you want to connect this keyword/auto-reply to a data capture campaign, click Save & Collect More Data.

***If you do this, PastorsLine will show the connection in this way: At the right-hand end of the detail line, we will show the data capture your Keyword/Autoreply is linked to (turquoise box and arrow in image below). Editing your campaign is done from the linked data capture. To get there, just click on the URL (see the purple link inside the turquoise box).

Here is a closeup:

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