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CONTACTS
CONTACTS
27 articles in this collection
Written by
Jason Alexis
and
Anne Heath
How can I edit a contact's profile (Legacy)?
Edit, delete a contact's name, email, birthdate, tags, groups, or notes. Plus blocking and unsubscribing a contact
Written by
Anne Heath
Updated over a week ago
How to block contacts (Legacy)
block calls, random calls, unwanted messages
Written by
Anne Heath
Updated over a week ago
How to block contacts (HUB)
block calls, random calls, unwanted messages
Written by
Jason Alexis
Updated over a week ago
How do I (manually) unsubscribe contact(s)?
Can I manually subscribe or unsubscribe a contact from receiving messages from our numbers?
Written by
Anne Heath
Updated over a week ago
Why are my contact(s) "grayed out" in my group and Solutions
Why are contacts grayed or faded in the contacts page or group and solutions to fix this
Written by
Anne Heath
Updated over a week ago
Reformat your DOB column for importing
How to reformat your birthday column to match required MM-DD-YYYY format
Written by
Anne Heath
Updated over a week ago
Deleting contacts
I want to delete some contacts from PastorsLine
Written by
Anne Heath
Updated over a week ago
Contact Page: using filters
showing/hiding contacts with 0, unsubscribers, opted out, blocked, landline, VOIP, mobile, checked, unchecked, invalid, or by integration
Written by
Anne Heath
Updated over a week ago
Can I use a U.S. toll-free number for two-way, international texting?
Find out the purpose of U.S. toll-free numbers and why you can not use them for two-way international texting. There is a solution though...
Written by
Anne Heath
Updated over a week ago
Which should our church use—connect cards or texting?
Is it either connect cards or texting? Perhaps it's both? Get your digital communication in top form by reading this article.
Written by
Anne Heath
Updated over a week ago
Bulk Restore for Deleted Contacts
Uh oh...has a bunch of your synced contacts gone missing? Not to worry. PastorsLine has a one-step restore at your service.
Written by
Anne Heath
Updated over a week ago
Sending Voice Broadcasts: Separating Landline Contacts
Here's how to send a text to your mobile contacts and a voice broadcast version of the same message to your landline contacts .
Written by
Anne Heath
Updated over a week ago
Duplicate numbers: Edit, delete, block, unsubscribe
Managing contacts with the same phone numbers.
Written by
Jason Alexis
Updated over a week ago
We have a contact / phone number we use for testing purposes. How do we ‘clear/reset’ this number as if the contact is opting in for the first time?
How to clear/reset your testing number so you can use it again...and again...and get a first time experience each time
Written by
Anne Heath
Updated over a week ago
How does PastorsLine Handle Inactive or deleted Contacts?
Does PastorsLine pull inactive (external app - CCB, PCO, Elvanto, MailChimp) contacts into my database?
Written by
Anne Heath
Updated over a week ago
Why is there a "0" in my contact's profile for the phone number?
Why is there a "0" zero in my contact's profile for the phone number?
Written by
Anne Heath
Updated over a week ago
What is excluded when importing contacts with .csv files
What is excluded when importing contacts with .csv files
Written by
Anne Heath
Updated over a week ago
Auto-Check Undelivered Messages
You can automatically check the phone type for messages that were undelivered!
Written by
Anne Heath
Updated over a week ago
Using your number for testing and restoring deleted contacts
You can delete contacts and restore them if needed
Written by
Anne Heath
Updated over a week ago
How do I export contacts?
Exporting contacts from PastorsLine contacts or group to a .csv file
Written by
Anne Heath
Updated over a week ago
How can I edit a contact's profile (HUB)?
Edit, delete a contact's name, email, birthdate, tags, groups, or notes. Plus blocking and unsubscribing a contact
Written by
Anne Heath
Updated over a week ago
How to manually Process/Manage Duplicate Contacts
How to manually Process/Manage Duplicate Contacts
Written by
Anne Heath
Updated over a week ago
How do I move people in bulk around the application, for example from Contacts into Groups?
moving contacts into groups from the contacts page or groups page
Written by
Anne Heath
Updated over a week ago
How to import your contacts from your Mac or iPhone address book.
Written by
Anne Heath
Updated over a week ago
Import, edit and manage your contacts
Written by
Anne Heath
Updated over a week ago
Unique Mobile Number(s)
Written by
Anne Heath
Updated over a week ago
Broadcast from Phone
Written by
Anne Heath
Updated over a week ago