PastorsLine V1/V2

Why are my messages undelivered?

Messages showing undelivered - why and do I get charged credits for these?

Written by Anne Heath
Updated over a week ago

Message Delivery - Carrier violation

Why are you getting spam texts? How can you protect yourself from spam content? What if your message is flagged as spam?

Written by Jason Alexis
Updated over a week ago

How to Work with and Refresh Message Statistics to see the analytics for a message

How to Work with and Refresh Message Statistics to see the analytics for a message

Written by Anne Heath
Updated over a week ago

How to give Billing Privileges to a User

You can assign Billing Privileges to an Admin User to pay invoices, purchase credits, and to add, edit or delete cards.

Written by Anne Heath
Updated over a week ago

Affiliate Rewards

Affiliate / referral rewards and credits

Written by Anne Heath
Updated over a week ago

How to sync an existing or new PastorsLine group to an existing or new Breeze tag/event?

sync existing group to Breeze tags/events

Written by Anne Heath
Updated over a week ago

Breeze ChMS 2-way Integration

Written by Jason Alexis
Updated over a week ago

Making selected Breeze Events and Tags into groups in PastorsLine

How to make your Breeze events and tags into groups on PastorsLine

Written by Anne Heath
Updated over a week ago

Breeze Syncing - How does it work?

Syncing Breeze through manual or overnight options

Written by Anne Heath
Updated over a week ago

Getting started with the Breeze ChMS Integration

How to integrate your PastorsLine account with Breeze

Written by Jason Alexis
Updated over a week ago

Data capture: Creating new Data Capture from the Campaigns page

Whether you got here from the Legacy app or from the HUB, the process to create a new data capture

Written by Anne Heath
Updated over a week ago

Data capture (FKA autoresponder) (Legacy)

What is a data capture and how can I use it? About + first steps

Written by Jason Alexis
Updated over a week ago

How to sync an existing group in PastorsLine to the CCB process queue of your choice (2-way sync, no group required)

How to sync an existing group in PastorsLine to the process queue of your choice (2-way sync, no group required)

Written by Anne Heath
Updated over a week ago

How to sync a CCB process queue (2-way sync, no group required)

Making a Church Community Builder (CCB) process queue a group in PastorsLine

Written by Anne Heath
Updated over a week ago

CCB users: using the "send immediately for new contact" option

(now obsolete) Connecting your data capture to an automated message campaign by the "send immediately for new contact" option for CCB users

Written by Anne Heath
Updated over a week ago

CCB Saved Searches

PastorsLine integrates with your saved searches in CCB

Written by Anne Heath
Updated over a week ago

Adding Keywords, Data Captures, and Automated Message Campaigns to CCB Process Queue groups

Adding Keywords, Data Captures, and Automated Message Campaigns to CCB Process Queue Groups

Written by Anne Heath
Updated over a week ago

Ninja Trick - Adding people from Data Capture to a Process Queue and into an Automated Message Campaign later (CCB)

You can add people from data capture to a process queue, and into an automated message campaign at a later time by using this ninja trick!

Written by Anne Heath
Updated over a week ago

Ninja Trick - Adding people to an AM Campaign based on form responses (CCB)

Using data capture combined with CCB forms to add people to an automated message campaign in PL based on their responses on your CCB form

Written by Anne Heath
Updated over a week ago

How to sync an existing or new group to a CCB Process Queue (1-way integration, group required)

How can I link an existing or new group to a CCB process Queue?

Written by Anne Heath
Updated over a week ago

How how else does PastorsLine integrate with CCB? Like if someone already in the system texts in, does it recognize them?

Written by Jason Alexis
Updated over a week ago

What if I don't want a profile created in CCB before having all the contact information?

There Friend

Written by Anne Heath
Updated over a week ago

What does the process of an data capture (FKA autoresponder) and CCB integration look like?

a look at the step by step data capture (FKA autoresponder) and CCB integration process, and use of process queues

Written by Anne Heath
Updated over a week ago

Making selected CCB groups into PastorsLine groups

I want my CCB group to come over as a new group in PastorsLine "as is" (two way sync)

Written by Anne Heath
Updated over a week ago

CCB Process Queues

What are the ways I can sync with a CCB process queue?

Written by Anne Heath
Updated over a week ago

The CCB syncing is taking too long. (or) I’ve changed my mind. Can I stop the sync?

(now obsolete) CCB-PL Integration—Sync: It’s taking too long. (or) I’ve changed my mind. Can I stop the sync?

Written by Jason Alexis
Updated over a week ago

How to sync an existing or new PastorsLine group to an existing or new CCB group?

sync existing group to CCB

Written by Jason Alexis
Updated over a week ago

Setting up and using a Data Capture with CCB (including Process Queues)

'How to' set up new groups + data captures (FKA autoreponders) and benefit from process queues for those with PastorsLine-CCB integrations.

Written by Anne Heath
Updated over a week ago

Duplicate Handling

How duplicates are handling in all PastorsLine integrations

Written by Anne Heath
Updated over a week ago

I already use Text in Church (TiC). Why should I switch to PastorsLine?

Text in Church (TiC) vs. PastorsLine?

Written by Jason Alexis
Updated over a week ago

Show list of opted out / unsubscribed / blocked people

How to show a list of opted out / unsubscribed / blocked people

Written by Anne Heath
Updated over a week ago

How can I edit a contact's profile (Legacy)?

Edit, delete a contact's name, email, birthdate, tags, groups, or notes. Plus blocking and unsubscribing a contact

Written by Anne Heath
Updated over a week ago

How to block contacts (Legacy)

block calls, random calls, unwanted messages

Written by Anne Heath
Updated over a week ago

Import, edit and manage your contacts

Written by Anne Heath
Updated over a week ago

Start Here - take a tour of PastorsLine

Getting started begins here. Each page with its own tutorial - watch the videos and related articles at your own pace!

Written by Anne Heath
Updated over a week ago

Sending Your First Message (HUB)

How to navigate the communication HUB and send your first message.

Written by Anne Heath
Updated over a week ago

Using Merge Fields (Legacy)

Using merge fields to personalize your individual and group messages

Written by Anne Heath
Updated over a week ago

Creating / Adding a group (Legacy or HUB)

Create a new group / Add a new group in the Legacy app or via the HUB.

Written by Jason Alexis
Updated over a week ago

Sending a Group message (Legacy)

Multiple ways to send a group message

Written by Anne Heath
Updated over a week ago

What are Ad Hoc Groups and how are they created?

AdHoc groups -- what purpose do they have and how do they get created

Written by Anne Heath
Updated over a week ago

How Does Carrier Filtering Work (plus current fix)?

Words/phrases mobile carriers might view as spam and our fix recommendation.

Written by Jason Alexis
Updated over a week ago

Creating / Adding a group (Legacy)

Create a new group / Add a new group with the Legacy app

Written by Anne Heath
Updated over a week ago

How do I add people to a group? (Legacy)

Adding people to groups from the HUB (recommended) or the Groups page + other "how to" links

Written by Jason Alexis
Updated over a week ago

Can I send messages to more than one group simultaneously? (Legacy)

Can I send messages to more than one group simultaneously?

Written by Anne Heath
Updated over a week ago

Scheduling Texts (Legacy)

You can schedule texts to be sent in advance to individuals and groups

Written by Anne Heath
Updated over a week ago

How do I see, view, edit, stop or delete my scheduled single or group messages? (Legacy)

Written by Anne Heath
Updated over a week ago

Can I add links to text messages? How does it work? Can I shorten those links? Can I track the data? (Legacy)

Info about links for the Legacy app

Written by Jason Alexis
Updated over a week ago

Switching between multiple numbers (Legacy)

Keeping the messages organized and sending from the same number the contact last received messages from.

Written by Anne Heath
Updated over a week ago

How to check your contact's phone number information / classification (Legacy)

Checking phone number information / classification / if the number is VOIP, invalid number, Home phone or mobile phone

Written by Anne Heath
Updated over a week ago

How can I send a Voice Broadcast (Legacy)

It is recommended to send voice broadcasts from the HUB. Here's how to do that. There's also a legacy version walkthrough if you prefer.

Written by Anne Heath
Updated over a week ago

How can I schedule a Voice Broadcast from Inbox 1.0 (Legacy)?

Schedule your voice broadcast to go out when you want it to!

Written by Anne Heath
Updated over a week ago