On this page, you can edit your billing details and take care of many account-related items.
HOW TO FIND THIS PAGE
***You will need permission to see the billing page. If you do not see it and need to, please be in touch with the owner/admin of your PastorsLine account.***
Option 1: From your thumbnail
1A: Via the Billing link | 1B: Via Settings |
 Step 1: Click on your thumbnail (turquoise #1 in image above).
Step 2: If you have permission to work with the billing page, you will see a Billing link under your credits (gold box & #2 in image above). Click on it.
|  Step 1: Click on your thumbnail (turquoise #1 in image above).
Step 2: Click on Settings (gold box & #2 in image above).
 The Setting options will open.
Step 3: Click on Admin Settings.
 Step 4: If you have permission to work with the Billing page, you will see it as one of your options (turquoise box in image above). Click on it. If not, you won't.
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Option 2: From the 3-dot More Menus
| Step 1: Click on More Menus (3-dots & turquoise 1 in image to the left).
Step 2: Click on Settings (gold box & #2 in image to the left).
The Settings options will open.
Step 3: Click on Admin Settings.
Step 4: If you have permission to work with the Billing page, you will see it as one of your options (turquoise box in image above). Click on it. If not, you won't.
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HOW TO WORK WITH THIS PAGE
There are two main sections to this page.
SECTION 1: Top of the Page
Click the links to jump to more details about each clickable item above:
+MORE
Click here to see more details about your PastorsLine account such as integrations and shortcode keywords.
CHANGE PLAN
When you click on Change Plan, you are redirected to the PastorsLine pricing page.
View pricing per month or on an annual basis (turquoise box in image above).
Scroll through the plans via the arrows (gold circles in image above).
EDIT CARD
When you click on Edit Card, the Edit Credit Cards box pops up.
Click on Create New Card (turquoise box in image above) to enter details of a new credit card into the PastorsLine system.
EDIT TREASURER'S EMAIL
When you click on Edit Treasurer's Email, the Edit Treasurer's Email box pops up.
Make your changes on the entry line and then click SAVE.
VIEW RECEIPTS
When you click on View Receipts, you are redirected to the Receipt Details page.
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If you have receipts, they will be displayed. Note that you can view old invoice from here (turquoise arrow in image above). Click on the purple arrow to the left of Receipt Details to go back.
NOTE: You can also view your receipts by clicking on View Receipts Only.
This is located above the Date column in the Transaction Details section below.
UPGRADE / DOWNGRADE
When you click on Upgrade / Downgrade, you are redirected to the PastorsLine pricing page.
View pricing per month or on an annual basis (turquoise box in image above).
Scroll through the plans via the arrows (gold circles in image above).
CANCEL
We do our very best but sometimes the fit is just not right.
If you click here, the following box will pop up:
Complete it to leave PastorsLine.
BUY MORE CREDITS
When you click on Buy More Credits, you are redirected to the PastorsLine one-time credit bucket page.
Click on the bucket you wish to buy.
SECTION 2: Transaction Details
In this section, you can see a record of the transactions you made with regard to credits.
Here are some "closer-up" examples:
In the example above, we see what was done, how much it cost, how many credits were involved, the ID of the transaction, relevant receipts, and the date this transaction occurred.
The three transactions above all involved people getting more credits or removing credits.