We actually have two different ways to sync with CCB process queues. Read below to decide which option is right for you:
- The first option syncs an existing group in PastorsLine (PL) to the process queue (PQ) of your choice. This is a 1-way sync and requires linking the PL group to a group in CCB. Only people added to the group in PL will be added to the PQ. People added to the PQ will not be added to the group in PL. See this article to learn how to set this option up.
- The second option brings the Process Queue (PQ) over as a group in PastorsLine (PL) - you cannot use this option on an existing group in PL. This option is a 2-way sync and does not require being linked to a group in CCB. Anyone added to the group in PL will also be added to the PQ and anyone added to the PQ in CCB will also be added to the group in PL (and to any automations associated to that group if selected). With this option, you can also add keywords with Data captures and/or automated message campaigns to the group. Check out this article on how to set this up.