Setup Instructions

  • Remember, this is beta testing, and things may not work correctly. However, in testing this feature, it would not affect any of your current numbers or settings. 
  • You would need to have an active account (paid / free) for this test. 
  • For your time and to cover any credits used (125 credits per number), we will give you 250 credits, whether or not the process worked for you. You will be expected to provide essential feedback about your experience.     

Step 1: Login to PastorsLine

Step 2: Profile --> Numbers 

Step 3: Click on "Verify Your Landline Number (SMS/Text)

Step 4: Fill out the requested information, then click Next step.  *An update has been made to this step to allow you to enter in an extension if needed. You can also use * and #

Step 5: Click "Call me" and the next screen will generate a pin you will need to verify ownership with. The system will call your landline number. You must be near your phone to answer and you must enter in the pin as instructed. Please make sure any extension needed is added before selecting "call me". If you run out of attempts, delete the number from the numbers screen (click the "x" next to it and follow the prompts) and re-add it (see step 2). If you run into any errors when trying to re-add the number again, please contact support by online chat or by emailing help@pastorsline.com

Step 6: Once your number is verified, you will need to complete the LOA request, then check your email for the official LOA. Once this is electronically signed, the transfer process will begin. It usually takes 1-3 business days. 

Record any issues discovered and send a message to us via chat or email help@pastorsline.com. We will add up to 250 credits to your account as discussed above. 

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