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V3: Can I port my TiC number to PastorsLine?
V3: Can I port my TiC number to PastorsLine?

How can I transfer, port, change my Text in Church (TiC) number to PastorsLine?

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

Yes, we can transfer your TiC number to your PastorsLine account. This is called an Internal transfer or port. 

We have the following requirements to get this process started:

  1. You must have a paid account with PastorsLine (free trials are not eligible for this)

  2. You need to let us know (email us at [email protected]) that you wish to transfer / port your number from TiC to PastorsLine. We will need the following information to initiate this: Your name, your email, a good phone number to reach you at, and the phone number you wish to transfer. 

  3. You will need to let TiC know you are porting your number to PastorsLine and that we (PastorsLine) has already initiated the process with the carrier and we will send you/them the Ticket # shortly. This can be done with a quick email to [email protected] and you can CC us in as well [email protected]

  4. Until the port is complete, you need to maintain good standing with both Text in Church and PastorsLine. 

  5. Understand this process can be very quick and can be done in a day, but it can also take up to 3 weeks. 

Once we hear that the transfer is complete, we can add the phone number to your PastorsLine account and it can be used right away! While you are waiting for this process to be completed, you can go ahead and create campaigns and groups, add your contacts, and get everything you need set up ahead of time!

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