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V3: What are the phases to host or text-enable my number?
V3: What are the phases to host or text-enable my number?

The stages to Host SMS / text-enable your landline on PastorsLine

Jason Alexis avatar
Written by Jason Alexis
Updated over a week ago


You can initiate hosting of your number via the PastorsLine Console. You can try this for free during our 30-day trial. PastorsLine will require you to complete ownership verification and LOA signature.


An LOA is a letter of authorization that allows us through our vendor (Twilio) to get approval to enable texting on your landline, toll-free or VoIP number you already own. It's one of the steps in the process, as discussed below.

Signing this LOA does authorize us to change your SMS carrier (NOT your calling carrier) to our vendor. This is NOT permanent or a transfer of ownership and can be changed anytime in the future.


After you submit your Hosted SMS request, the number goes through the following process:

  1. Preliminary eligibility check: Our system verifies that the number is in a valid format and from an allowed country and type.

  2. If the number passes this check, we create a Hosted Number entry for it in your PastorsLine Console in the "PastorsLine processing' status.

  3. SMS eligibility check: We verify that the number is not already SMS-enabled. A number that is already marked as SMS-enabled with its current provider cannot be used for Hosted SMS on PastorsLine. If the number is not currently SMS enabled, the Hosted Number Order will move to the 'received' status.

  4. Sign an electronic LOA: After the number has been verified, you will need to create an electronic LOA that will be sent to the email address specified for signature.

  5. Enable Hosted SMS: When the eLOA is signed, the number will be moved to 'carrier processing' where the SMS registration will take place and then be tested for inbound connectivity. Once the test passes, the number will be provisioned to your account.

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