- Go to your Groups page
- Click on ‘Add new group’.
- Type in the group name.
- Click on ‘Keyword’.
- Select the phone number to use (in the case that you have several).
- Type in the keyword—in our example, it is ‘Welcome’.
- Use a template or compose a message. Our message might be, ‘Welcome to our church. We are glad you visited with us today.’
*For those returning subscribers, type a different, more personal message. Perhaps ‘Welcome back. You are already connected to the group.’
- Click on ‘Save’.
**There is a new shortcut to create your group, keyword and auto-response with one simple click. At the top right corner of your screen, click where you see the word "NEW", then select "Keyword/Autoreply" and it will instantly bring you to the screen where you can create a new group with a keyword auto-response. Start on Step 3 if using this new shortcut.