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2-Way SMS Chat
Anne Heath avatar
Written by Anne Heath
Updated over a week ago

The core of what allows you to do is build relationships. Choose this option if you are ready to connect with your audience or groups. Real-time, 2-way, SMS chats are great relationship builders. Now, like other instant messenger tools (Think: Skype, Google Talk), your church can connect with its subscribers via SMS. It’s a now, at the moment, more personal way to connect.
 Some important features of this SMS Chat are:

  • Searching via number and name (if available).

  • Receiving browser notes alerts for new messages while on the chat page.

  • Managing contacts via favorites tags and favorites filters.

  • Inserting previously-created templates to improve conversation flow.

  • Personalizing the conversation by including tag fields such as [Name], [Email], [Phone], and [Birthday].

  • Scheduling contact appointment reminders and messages inside the chat.

  • Inserting links such as shorter links or filestack interface links (giving you 20 cloud sources from which to select files).

  • Downloading the chat history of each chat for followup and data analysis.

  • Adding new contacts directly via SMS chat.

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