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V3: What number comes from Rock RMS to PastorsLine for a contact profile? Home, work, other, preferred?
V3: What number comes from Rock RMS to PastorsLine for a contact profile? Home, work, other, preferred?

Rock RMS - PastorsLine integration: phone number selection for a contact

Anne Heath avatar
Written by Anne Heath
Updated over 10 months ago

Since PastorsLine is primarily a texting app, the contact’s primary number should be a mobile number.

When we import contacts from Rock RMS into PastorsLine (PL), we make the contact’s mobile number the primary number. In other words, we may override (in PastorsLine) the number listed as primary in the Rock file.

Example: In Rock, the contact’s primary number is a landline. When importing into PL, we will override this number, designating the mobile number as the primary number in PastorsLine.

Over all, the sequence we follow when checking for the contact’s number is Personal -> Home -> Work.

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