Did you ever notice a [# hidden] in the People tab of a group (turquoise box in image below)?
In this case it says '7 hidden'.
You might see this in groups which are synced to one of our integrations. 'Hidden' people are not listed as PastorsLine group members (for one reason or another) but nothing has been done to them on the ChMS or app side.
Click on the 'hidden'. The page will refresh to give you more information.
Note the Filters line (turquoise box in the image below). At the moment, our example shows people who have been removed from the group OR archived OR blocked.
You can mix and match these filters to show your own set of conditions. Click on the OR to change it to AND.
You can also click on More Filters (plus sign, turquoise box in image below). This opens the filter menu (gold arrow in image below). Note that you can scroll down for more filtering options (brown arrow in image below).
Finding out why a person is on this list
Click on the Action Menu (3 dots at the end of the person's info line).
You will see the options open to you. The one(s) you can undo are the reason(s) the person is on this list.
Here are two examples.
When we click on Angie's Action Menu, we see this:
Thus, we know that she is on this list because we archived her. We can undo this action by clicking on Unarchive.
When we click on Lisa's Action Menu, we see this:
Lisa has not been removed from the group or archived because we have both of these options available. Thus, we know that she is on this list because we blocked her. We can undo this action by clicking on Unblock.
When we click on Anne's Action Menu, we can either Edit her details or Restore her to the group.