Just remember, when using links, you need the message to be from the short code.
To send a message to a group or individual that includes a link from the short code, check out this article: How to send a Group or individual message from the short code
If you'd like to use keywords to trigger texts that include links, you have three options for this (listed in order of what we suggest doing):
1. Reserve a keyword to use with the short code (people will text your keyword to the short code and auto reply will also be from the short code):
2. Use the "always reply via short code" option (people will text your keyword to your local number, but the auto reply will be from the short code):
3. Use an Automated Message Campaign linked to your group with the keyword to send the link from the short code (later - at least 3-6 minutes later). (People will text your keyword to your local number and receive an auto reply from the local number - you cannot have a link here in that autoreply - and 3-6 minutes later, they receive the message with link from the short code). More specific details in this article: