*Currently, only owners can edit these settings and they apply to all users on the account. 

*This new page has not finished its development, but you can begin using it now.

General Purpose

Its purpose is to capture some details about your organization.

Current Big Use of these Details

We use the short organization name when reprocessing (resending) failed messages via a short code in cases of filtering by the mobile carriers. Read more about this here.


Organization Name:
This is the Full Name of your organization. This information is seen by all users on the account.

Short Organization Name
This field will allow up to 12 letters. This short name will be part of the unique signature created when resending failed messages.

Automatically Resend Failed Texts Due to Carrier Violations?:
This is the toll free or short code number you want to resend undelivered messages from. Short Code is recommended. Click the down arrow to select the type of number to auto re-process these messages from. 

Then select your choice from the screen that pops up and click Submit. 


Edit Signature Format of Outgoing Text:
This is the signature that will be automatically appended to your message when we need to reprocess your undelivered messages due to carrier filtering. Merge fields to use:
[User Short Name]
[Org Short Name]
[User Primary Number]  
STOP to Opt Out

*You are required to use the [User Primary Number] AND at least one of the other options, [User Short Name] and/or [Org Short Name]. You are also REQUIRED to have STOP to Opt Out in the signature as well. 


You can click "Preview" to see what your signature will look like for each User. 

Select the User you would like to see as an example of this signature. 

In Front:
Choose to have the signature be in front of the message (toggle this on) or by default it will be at the end of the message. 


*If you have the use of short code enabled, you will see the following options in addition to the ones above:

Use of Short Code:
You can turn "on" or "off" the use of shortcode on your account. (Please note that you are unable to receive replies to the short code at this time).

Edit Signature Format of Normal Short Code Outgoing Text:
This is the signature that will be automatically appended to your message when you use a short code to send messages. Merge fields to use:
[User Short Name]
[Org Short Name]
[User Primary Number]  
STOP to Opt Out

*You are required to use the [User Primary Number] AND at least one of the other options, [User Short Name] and/or [Org Short Name]. You are also REQUIRED to have STOP to Opt Out in the signature as well. 

In Front:
Choose to have the signature be in front of the message (toggle this on) or by default it will be at the end of the message. 

You can click "Preview" to see what your signature will look like for each User. 

Select the User you would like to see as an example of this signature. 


Click update once you have completed your changes. 


 

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