*Currently, only owners can edit these settings and they apply to all users on the account. 

General Purpose

Its purpose is to capture some details about your organization.

Current Big Use of these Details

We use the short organization name when reprocessing (resending) failed messages via a short code in cases of filtering by the mobile carriers. Read more about this here.

Setting the signature when sending messags from the short code.

Organization Name

This is the Full Name of your organization. This information is seen by all users on the account.

Short Organization Name

This field will allow up to 24 letters. This short name will be part of the unique signature created when resending failed messages.

Automatically Resend Failed Texts Due to Carrier Violations

This is the toll free or short code number from which you want to resend undelivered messages. Using a Short Code is recommended. 

Click the down arrow to select from which type of number to auto re-process these messages.

Make your choice, then click Submit (Short code is recommended).

Edit Signature Format of Outgoing Reprocessed Text

This is the signature that will be automatically appended to your message when we need to reprocess your undelivered messages due to carrier filtering. Merge fields to use:
STOP to Opt Out (REQUIRED)
[User Short Name] AND/OR [Org Short Name]

*In other words, you are also REQUIRED to have STOP to Opt Out AND at least one of the other options, [User Short Name] and/or [Org Short Name].

Click Preview to see what your signature will look like for each User. 

Select the User you would like to see as an example of this signature. 

Signature placement

By default, the signature will be at the end of the message. In other words, when Show signature at beginning is toggled off.

To have the signature at the front of the message, toggle this on.

Using the short code for OUTGOING texts:

Make sure you have the use of short code enabled:

Edit Signature Format of Outgoing Text

Anytime you want to use the short code for outgoing texts, this is the signature that will be used. Merge fields to use:
STOP to Opt Out (REQUIRED)
[User Short Name] AND/OR [Org Short Name]

*In other words, you are REQUIRED to have STOP to Opt Out AND at least one of the other options, [User Short Name] and/or [Org Short Name].

Click Preview to see what your signature will look like for each User.

Select the User you would like to see as an example of this signature.

Signature placement

By default, the signature will be at the end of the message. In other words, when Show signature at beginning is toggled off, the signature will be at the end of the message you send.

To have the signature at the front of the message, toggle this on.

Once you have finished making all your changes, click "update" to save.

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