If you want to add a keyword and data capture, and even an Automated Message Campaign to a CCB Process Queue that you have synced with, follow these steps:
1. Set up your process queue as a group by following the directions in the article HERE.
2. Edit your group to have a keyword and data capture by following the directions in the article HERE. *The bottom of this article explains how you can also add them to an Automated Message Campaign. For directions on how to create an Automated Message Campaign, go HERE.