PastorsLine recognizes that there is often mobility in church staffs. People come and go. This can mean that churches need to change PastorsLine owners.
'Admin plus' addresses this need. It is quick but secure, with confirmations on both ends.
You have a few different choices on how you can change the owner.
*regardless of the method used to change the ownership, the NEW owner will need to add a new credit card to the account. We do not keep the previous owner's card stored once they are removed as owner
The current owner can log in, go to "My Profile", and change the information themselves. *If the new owner is already a user on the account, follow option #2 below.
2. The owner is able to log in, and go to "Users".
Either add a new user with an owner role,
OR edit an existing user to be an owner.
Once the New owner has received the confirmation email and confirmed the change, their "old" user account will be made into an "Admin +" user, which is the same access as an owner, and you will also see an "Owner" user listed with an auto-created forwarding email address "@client.my.pastorsline.email". This email address will auto forward all emails to the new owner's admin+ email.
3. If the owner is no longer available or you do not have their login info to follow one of the first two options, an admin on the account will need to send us an formal request to change the ownership.
Please send requests to [email protected], CC in as many admins on the account as possible, and include the Owners full name, email, name of the church, and the NEW owner's information. We will need to know if the new owner is already an existing user on the account, or if they are a new user that needs to be invited, their full name, email address and phone number.