Yes. In the U.S., an organization used a chatbot to guide people through the sometimes confusing process of voter registration. There was no need for user to get an app or download anything. It was a simple, no fuss deal.
If a chatbot could handle this complicated process, most church or ministry communication needs will be a piece of cake. And, since there is no data, chatbots work just as well on old phones such as the Nokia 3100 or an old Motorola.
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