For a walkthrough of this process from the guest's perspective, check out this article HERE.

First, you need to create a group with a keyword. Go to your groups page

Next, click "New Group".

Now you need to name your group and add a keyword (don't worry about anything else unless you want to sync this group to an external app - in that case, check out this article HERE for CCB users, or HERE for PCO users on how to do that). 

You can use something like "Directory Update Group" and add the keyword UPDATE, UPDATES, UPDATED, etc. 

*Pro tip: You can add multiple keywords to help catch possible misspellings or auto corrects.

Next, click SAVE AND COLLECT MORE DATA (this will take you straight into a data capture linked to this group and keyword(s).

Now, you will be brought into the "edit data capture" screen. First, you will need to name your campaign.

*The next steps are suggested verbiage - feel free to tweak it and make it your own, but I would suggest keeping it similar.

Next, under the "First Message" section, fill it out as follows and copy and paste the same message on the right side as well:
Thank you for taking a couple of minutes to help us update our church directory! This will just be a quick 4 step process. 

Now, under the "Capture Name" section, fill it out as follows and make sure the right side is toggled to OFF:
Step 1: Please reply with your full name.

Next, under the "Capture Email" section, fill it out as follows and make sure the right side is toggled to OFF:
Thanks, [First Name]! Step 2: Please reply with your email address. 

Now, under the "Capture Address" section, fill it out as follows and make sure the right side is toggled to OFF:
Just a couple more steps to go! Step 3: Please reply with your address. 

Next, under the "Capture Birthday" section, fill it out as follows and make sure the right side is toggled to OFF:
Last one! Please provide your Birthday in YYYY-MM-DD format.

And finally, under "Last Message", fill it out as follows and make sure the right side is toggled to OFF:
Thank you, [First Name]! We have the following information saved for you:
Name: [First Name] [Last Name]
Email: [Email]
Address: [Address]
Birthday: [Birthday]
Need to make any changes? Just reply with the word UPDATE. 

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