V3: Using our Link Shortener

Using our link shortener to save characters, adding this shortened link to groups keyword auto-replies

Anne Heath avatar
Written by Anne Heath
Updated over a week ago

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Make sure you are set up to use our Link Shortener.

You can create or insert that shortened link in any message box where you see the Link Shortener icon (red circle in below image). Links for attachments will now be shortened using our integration with Rebrandly. If you are sending FROM the short code number, your links will not be automatically shortened. Use this method if you would like to shorten the link manually and drop it in your message (the exception to this rule is when you Use Keyword Auto-reply to send a link from the short code).

Most commonly, you will find the Link Shortener icon when typing a message to an individual or group, but can also be found when editing or creating Data Captures, and Automated Message Campaigns.

LINK SHORTENER IN A MESSAGE

Click on Add More (+ icon).

Click on Add URL.

IN A DATA CAPTURE

IN AN AUTOMATED MESSAGES CAMPAIGN


NO MATTER WHERE YOU FIND IT...the Short Links box will pop up.

Click the purple Create New Short Link button.


Then, fill out the required info and click "Save"


Once created, you can click the "insert" icon to insert that link into the message box you are currently working in:

You can also delete a shortened link by clicking the "trash can" icon next to it:

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